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  • February 3, 2017 at 12:31 am #742116
    jazbird

    Hi,

    Until now the editor user has been able to use the advanced layout editor.
    Now only the admin can see it.

    Any ideas why? We are running the latest version of Enfold.

    Thank you

    Jaz

    February 4, 2017 at 8:29 am #742704
    Rikard

    Hey jazbird,

    Please post login details for both types of accounts in private so that we can check.

    Best regards,
    Rikard

    February 9, 2017 at 2:44 am #744571
    jazbird

    Hi Rikard,

    please see below. thanks.
    yield account is the one that can’t see the advanced layout.

    February 10, 2017 at 6:22 am #745203
    Rikard

    Hi,

    Thanks for that, the admin login is not working though. Could you check and verify please? Please try to disable all plugins to see if there is a conflict coming from any of them.

    Best regards,
    Rikard

    February 16, 2017 at 2:31 am #747755
    jazbird

    Hi

    so sorry – correct logins below…. thank you!

    February 17, 2017 at 4:32 am #748198
    Rikard

    Hi,

    Thanks for that, I didn’t notice that you are running an old version of the theme before. Could you try updating to the latest version (3.8.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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