Tagged: advanced layout
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May 13, 2023 at 4:02 pm #1407275
Hi Team, After the latest update my Advanced Layout Editor has forgotten all the templates i have saved and i cannot load or create new ones.
Can you take a look? Thank you.May 15, 2023 at 1:49 am #1407400Hey John,
Thanks for the link to your site I see on your Enfold Theme Options ▸ Import/Export ▸ Export Layout Builder Templates you have two templates, I exported them to my test site and they work correctly. So I don’t believe there is a issue with the templates themselves. I recommend disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
I see that you also have the elementor installed, we do not recommend mixing other builder with the Advanced Layout Builder, if you have more Layout Builder Templates that are now lost and they included other builder elements then they may have been corrupted.
If this is not the case but you still have lost Layout Builder Templates try checking with your webhost to see if you can roll back to a previous backup and restore it. Then export your Layout Builder Templates to your computer as a backup. Then you can disable your plugins and update your theme and check if your Layout Builder Templates are working. Then enable your plugins one at a time to find the conflict.Best regards,
MikeMay 15, 2023 at 10:39 am #1407426Hi Mike, this happened after i updated the theme. I erased the latest plugins and the problem persists.
May 15, 2023 at 11:33 am #1407430Hi,
I assume that you mean that you had more than the two Layout Builder Templates that are currently showing, try checking with your webhost to see if you can roll back to a previous backup and restore it.Best regards,
MikeJune 13, 2023 at 1:56 pm #1410459I have the same problem here, when install the theme 5.6.2. All the templates i have saved and i cannot load or create new ones.
When I activate the previous theme (5.1.1) the “Advanced Layout templates’ come back.June 13, 2023 at 5:54 pm #1410486 -
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