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  • July 28, 2013 at 1:33 am #26827
    jjranson

    My ALB was working reliably but not any longer. The button still appears but clicking it has no affect. I increased the memory limit to 128M and deleted all non-Enfold plugins. I have also deleted and reinstalled the theme but the ALB still does not function. Please help. Thank you very much.

    July 28, 2013 at 6:03 am #131760
    Dude

    Hi!

    Please try to follow the instructions here: https://kriesi.at/support/topic/advanced-layout-editor-dissappeared-please-help

    Regards,

    Peter

    July 28, 2013 at 11:35 am #131761
    jjranson

    Thanks Peter but that is not my problem. The ALB button is present but clicking it does nothing. The ALB button previously presented the layout elements, content elements, and media elements. Now clicking the button does nothing. The only two working tabs are the visual tab and the text tab. How do I recover the ALB functionality?

    July 28, 2013 at 1:42 pm #131762
    Devin

    Hi jjranson,

    If you can create a temporary admin account for me I’ll login and take a look.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    Regards,

    Devin

    July 28, 2013 at 8:10 pm #131763
    jjranson

    Thanks, Devin. I just sent you an email.

    July 29, 2013 at 4:08 pm #131764
    Devin

    Let us know if removing the duplicate LayerSlider plugin and updating the theme files works for you.

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