Hi Enfold Support,
I’m having an issue where the Advanced Layout Builder (ALB) is no longer loading on my website and i get a grey screen. I’ve gone through all the recommended troubleshooting steps, but nothing has resolved it.
Here’s a quick summary:
🔧 What I’ve Tried:
Purged cache via Breeze (Cloudways caching plugin)
Cleared browser cache and tried multiple browsers
Deactivated all plugins
Switched from child theme to parent Enfold theme
Disabled performance settings under Enfold > Performance
Checked the console — the only error is a Google Maps API warning (no obvious JS errors from Enfold)
ℹ️ Site Details:
WordPress version: [6.8]
Enfold version: [6.0.6]
Caching plugin: Breeze (Cloudways)
Hey lee-annm,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
Thank you – that fixed it!