Advanced Layout Builder Issues

Hi there!

Firstly, thank you for creating such a fantastic theme. Enfold is incredibly versatile and I love working with it.

I’ve encountered an issue with the Advanced Layout Builder which I’ve never experienced before, I’m hoping the Enfold team could help me resolve it. On a completely new website that I’m setting up the Layout Builder simply won’t work. When creating a new page and clicking on the Advanced Layout Builder button, nothing appears. I can’t switch between Visual and Text tabs either, and the Screen Options and Help dropdown menus don’t respond when I click on them.

When switching back to the standard themes that WordPress comes packaged with these issues disappear. It is only when I activate the Enfold theme and try use the Advanced Layout Builder that nothing works. I’ve gone through the help forum and tried to work out a solution from there, but with no success. I’ve deleted WordPress and created a fresh new copy, installed an older version of WordPress, installed an older version of Enfold, deleted all existing plugins, cleared the cache, tried the website in a different browser and even a different computer.

Could you please advise me on how to resolve the issue?

Many thanks,
Aimee