Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 22, 2021 at 2:46 pm #1274737
    sianmfourie

    Hi there,
    Hoping you will be able to help. I have installed woocommerce but my shop page is the only page where the Advanced layout builder is disabled and when I click on the button nothing happens. How can I enable this?
    The shop page also doesn’t show up when I want to select the shop page in woocommerce yet the page exists.
    Really hope you can assist.
    Sian

    January 23, 2021 at 6:10 am #1274898
    Rikard

    Hi Sian,

    I can’t load your site at all, please see private. Maybe you misspelled the URL?

    Best regards,
    Rikard

    January 23, 2021 at 9:23 am #1274927
    sianmfourie

    Hi Rikard,
    That is quite strange, I have just used the details I supplied and I was able to login perfectly. Would you mind perhaps trying again?
    Sian

    January 23, 2021 at 1:16 pm #1274969
    Nikko

    Hi sianmfourie,

    I tried to check on your site as well but I’m getting:

    This site can’t be reached

    I have checked it on https://downforeveryoneorjustme.com/ and the result is it’s down.

    Best regards,
    Nikko

    January 25, 2021 at 11:03 am #1275211
    sianmfourie

    Hi Nikko,
    From which country are you trying to access the site? I will contact my hosting company to make sure access is allowed there.
    Thank you!
    Sian

    January 25, 2021 at 1:30 pm #1275257
    Yigit

    Hey,

    I checked your website but ALB loads fine on your shop page on my end. I attached a screenshot in private content field.
    Have you figured it out already? If not, I might have misunderstood the issue, so please elaborate :)

    Best regards,
    Yigit

    January 25, 2021 at 3:09 pm #1275273
    sianmfourie

    Hi Yigit,
    Glad you managed to login!
    Please see media added to media library on the site, this shows screenshots referring to my query in private.
    Sian

    January 28, 2021 at 8:18 am #1275999
    sianmfourie
    This reply has been marked as private.
    February 3, 2021 at 7:38 am #1277256
    Ismael

    Hi,

    We cannot access the screenshot for some reason. Would you mind allowing access to the countries listed in this page?

    // https://kriesi.at/about

    Some of the moderators that replied in this thread including myself are from the Philippines, so allowing connections or access coming from it should do.

    Best regards,
    Ismael

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