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Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 17, 2025 at 1:03 pm #1481508
    idijomar

    Advanced Layer Builder for Enfold is no longer visible. I am using a child theme. My current Parent Theme (Enfold) version number is 6.0. 6 and PHP version: 7.4. 33. I have Enfold running on both staging area and production (problem in both environments). I have purchased a license, can I simply perform a theme update on both environments (staging and production). And is a theme update a solution for the problem (non-appearance of ALB)?

    Best,
    Marjo

    April 17, 2025 at 7:35 pm #1481529
    benjamin423

    I am having the same issue.
    WP 6.8
    Enfold 6.0.4.1
    PHP 8.3.19

    April 17, 2025 at 9:48 pm #1481539
    Rikard

    Hi,

    Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    April 18, 2025 at 6:56 am #1481566
    idijomar

    thanks for reply. I will do. but can you also see the second part of my question: I have purchased a license, can I simply perform a theme update on both environments (staging and production)?
    Best regards,
    Marjo

    April 18, 2025 at 11:15 am #1481582
    Rikard

    Hi,

    Yes, you should be able to do that.

    Best regards,
    Rikard

    April 18, 2025 at 3:27 pm #1481600
    benjamin423

    It says my themes are already up to date.

    April 18, 2025 at 10:48 pm #1481617
    Mike

    Hi,

    @benjamin423     we will need an admin login to examine your site, but posting your admin login here will not be private, so it is best that you open a new thread and add the admin into the Private Content area.

    Best regards,
    Mike

    April 30, 2025 at 11:15 am #1483398
    idijomar

    Hi team,

    I was off for some days and had no time to update WP-site bijmoeders.com.
    So ALB still not working.
    Meanwhile I am informed that the php version I am using is no longer supported (version 6.4 something).
    However updating PHP can have some concequences for the site, is this for real?
    Meaning that there is a chance that ALB still not working and I have to built the site all over again?
    Can you please inform me about best practices to get my site up and running again.
    Can you also indicate red flags (if any) by possible outcomes after an update.
    I lost faith in my current hosting provider and want to migrate the site and need some good advice and assistance on the technical issues.

    Thanks for your time,
    best regards,
    Marjo

    April 30, 2025 at 1:41 pm #1483414
    Rikard

    Hi Marjo,

    I see that you are still running an old version of theme, so updating is the first thing that you should try. If you are going to upgrade your PHP version, then I would recommend that you keep backups of the site which you can restore if something unexpected should happen after the upgrade.

    Best regards,
    Rikard

    April 30, 2025 at 2:02 pm #1483415
    idijomar

    In addition: My current Parent Theme (Enfold) version number is 6.0. 6 and PHP version: 7.4. 33.

    Sorry for the confusion.

    Looking forward to your reply,
    best,
    Marjo

    April 30, 2025 at 6:34 pm #1483423
    Rikard

    Hi,

    The latest version of the theme is 7.1, so please try updating to that: https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

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