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June 15, 2017 at 10:02 pm #808716
In the private content below is a link to a page and wp-admin access. The issue is on the front end you will see there is a Salad & Wrap section with an item under that. But in the backend for that page it is not there. We have tried everything (deactivating all plugins, everything is updated to the newest version, php version 7.0) clearing sever and browser cache.
Screenshot 1: http://www.awesomescreenshot.com/image/2587345/c50f31352aacdb9c0ebec94f0cea95ed
Screenshot 2: http://www.awesomescreenshot.com/image/2587347/76427d0cc6e8176aa9e06ec57bd630a6Thanks!
June 16, 2017 at 1:49 am #808776Hey sublime5o,
Have you added the section back in? I am currently seeing an element block on the back-end named Salads.
Best regards,
Jordan ShannonJune 27, 2017 at 4:04 pm #813499Sorry we added that back in so that page is ok for now. We are having another of the same issue with the editor removing sections of catalog items. Now on another page we are missing the Salads and Wraps area. I looked in the revisions and it looked like a user removed it but they do not have access to remove it as they are an Editor and I’ve locked the advanced layout builder so only admin users can delete or add whole elements. He should only be able to make text changes. I tested this with a different editor account when I changed this setting and it didn’t allow me to delete / add / or move any layout elements. (see screenshot link below).
June 27, 2017 at 5:38 pm #813538Hi,
The screenshot link above is not working.
Best regards,
Jordan ShannonJune 27, 2017 at 5:44 pm #813543June 29, 2017 at 9:31 am #814285Hi sublime5o,
Seems to be showing now, did you get it resolved or it shows wrong things?
Best regards,
Victoria -
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