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Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 14, 2020 at 9:36 pm #1184613
    dirk_gently

    hello.
    I updates enfold to 4.7.3 and have php Version 7.3.11.

    The advanced editor is not shown and I am not able to edit the content.
    I have “normal” plug ins with no exclusive functions.
    what can I try to fix?
    I read, that one solution is, to use the plugin: classic editor,
    but for me, it’s not working..

    thanks!
    Greetings!

    February 15, 2020 at 2:51 pm #1184737
    Fionadee

    Same problem here, text tab in posts inactive after updating to 4.7.3. I have 7.0.33 php.

    • This reply was modified 4 years, 10 months ago by Fionadee.
    February 15, 2020 at 4:22 pm #1184755
    Fionadee

    Yoast Premium 10.1.1 appears to be the culprit in my case.

    February 15, 2020 at 8:04 pm #1184805
    dirk_gently

    Thank you!
    I deactivated all plug-ins but with no result….

    February 16, 2020 at 4:14 am #1184909
    Rikard

    Hi dirk_gently,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 16, 2020 at 5:04 pm #1184984
    dirk_gently
    This reply has been marked as private.
    February 17, 2020 at 6:06 am #1185101
    Rikard

    Hi,

    Thanks for that. Do you have an SSL certificate for the site? If so then it might be a http/https issue, what happens if you change the site location and URL to https on the page in private? e

    Best regards,
    Rikard

    February 17, 2020 at 2:13 pm #1185218
    dirk_gently

    Many thanks for your support.!
    I have chanced the location to https, but I see no results…

    Beste regards,
    Dirk

    February 18, 2020 at 4:37 am #1185514
    Rikard

    Hi Dirk,

    Thanks for the update. There are files being blocked due to them not being loaded via https, see private. Do you mind if we try to change your settings on the page that I linked to? Do you have backups of the site in case something should go wrong?

    Best regards,
    Rikard

    February 18, 2020 at 11:13 am #1185588
    dirk_gently

    Hi Rikard,
    thank you!

    Yes, I have a Backup. Should be no Problem.

    February 19, 2020 at 10:43 am #1185962
    Nikko

    Hi dirk_gently,

    We have change http to https in the WordPress Dashboard, Settings > General > WordPress Address (URL) and Site Address (URL).
    It’s showing up now.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    February 22, 2020 at 2:58 pm #1186974
    dirk_gently

    Thanks a lot

    February 22, 2020 at 3:17 pm #1186978
    Nikko

    Hi dirk_gently,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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