Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1494100

    When we click on Advanced Layout Editor (to change from default editor), web pages reload blank. Why? How can this be fixed?

    #1494103

    Hey clbdcnpafe,

    Where can we see and reproduce the problem that you are having?

    Best regards,
    Rikard

    #1494105

    Happening to all webpages (270+). This is example: https://www.npafe.org/anna-hop-asod-workshop/

    Your admin access code is in Private Content:

    #1494108

    Hello. Any update?

    #1494110

    Hi,

    The login details are not working, please check and verify.

    Best regards,
    Rikard

    #1494113

    The password is working just fine. See Private Content. More than pleased to share a video of how well the sign-in works with the user name and password we have shared with you if you show us how to share that video with you.

    #1494127

    Hi,

    Thank you for the update.

    You’ve interchanged “i” with “e” in the username. We’re able to log in, but the account doesn’t have admin rights, so we’re not able to edit the page or access the dashboard. Please set the user role to admin or provide another admin account.

    Best regards,
    Ismael

    #1494133

    Hi Ismael.

    Thanks for the heads up about user rights. You now have Admin rights. We tested it signing in with your user name and password and it works.

    All the best,

    Cliff

    #1494155

    Hi,

    Thank you for the update.

    The Advanced Layout Builder (ALB) is loading correctly based on our check. We also created a test page using the ALB — links are provided in the private field.

    Best regards,
    Ismael

    #1494178

    Thank you for your response. So far as we can see, there are still problems. For example, look at the screen shot (Private content link). There is no longer any way to change text color. Why is this happening?

    #1494179

    Also, if you watch this video (link in Private Content), now a blank page appears when switching from the Advanced Editor to Default Editor. Can we get these problems solved in a comprehensive way rather than one-by-one? Thanks.

    • This reply was modified 4 weeks, 1 day ago by clbdcnpafe.
    #1494189

    Hi,

    If you click the keyboard icon in the WordPress default editor, then you will see more options.

    The Enfold layout builder and the WordPress editor are not compatible with each other, please try to stick to either one of them.

    Best regards,
    Rikard

    #1494196

    Thank you for this information. We will stick with the Advanced Editor. Still not resolved: why can we no longer change text color in a text box? Link to image in Private Content.

    #1494206

    Hi,

    There is no color picker in the text editor by default. If you need to change the color of specific text, you’ll either have to switch to the Code editor and use inline styling, or configure the Styling > Colors options.

    f4wkTiJ.md.png
    Best regards,
    Ismael

    #1494560

    There was always a color picker in text editing until now. Why did you remove it? What was the logic in removing such an elemental user friendly element that is found in virtually every other website builder, wordpress theme, and creative apps ranging across all Adobe products to Mailchimp to Canva…really all over the world. We need to have this back as an Enfold standard core feature. When will that happen?

    #1494561

    Hi,

    Please try to read our answers:

    If you click the keyboard icon in the WordPress default editor, then you will see more options.

    https://snipboard.io/2aIdQN.jpg

    Best regards,
    Rikard

    #1494562

    Not at all. Default editor does not load the page. We’ve reported that over and over. And we never ever had to revert to the WordPress default editor to do anything – ANYTHING – in Enfold in the 10 years we have used this theme. That is, up to now. Unless we are misreading something, you have made a major change to the way Enfold works that is so completely unuser friendly and costs coders significant lost time. Or are we wrong? Are you saying that there was never a color picker in Enfold before now?

    #1494572

    Hi,

    Sorry for the confusion. Looks like the color picker is actually available for the Text Block editor, but you have to click the Toolbar Toggle icon. Please refer to the screenshot below.

    fZ268oQ.md.png

    Best regards,
    Ismael

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