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  • January 2, 2019 at 3:52 pm #1049288
    scorgan

    After upgrading to Enfold 4.5.2, the ALS does not display on any page anymore.
    At the moment, the website is running with Enfold 4.5.2 Enfold Child 3.6 WP 5.02 and Layer Slider 6.7.6

    1. From a new created (copy of original) page with old slider, the pages load the slider when I go to my Dashboard-Appearance- Customize, without any problem. As soon as I leave the dashboard and just view the page, the ALS and Testimonials do not load and remain blank. Pdf files refuse to display as well.

    2. The only way I can have the ALS to work on a page is to create a new page with an old slider and add a video.

    3. For my home page, I posted photos where the layer sliders are set initially At the very end of the page I left one slider to show you that it is not showing.

    Admin credentials are below.

    We are getting ready for our church fundraiser, please I need to get our site up and running like it used to.

    Thank you.

    January 3, 2019 at 4:47 am #1049442
    Ismael

    Hey Susan,

    Thank you for using Enfold.

    There is an error in the console, which is being generated by the “seriesenginefrontend” plugin. Have you tried disabling that plugin? Please disable the cache and minification plugins temporarily including the the theme’s Performance > File Compression settings.

    Best regards,
    Ismael

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