When I try to edit a page with content in it, the advance editor keep loading.
If i open a new page or edit a page with no content, the editor works but when I save the page, it redirect me to the search page.
I have tryed this :
– activated wpDebug without warnings
– manually delete and replace the enfold folder theme with most recent
– disabled all plugins
– activated an other theme (save work at that time but as soon as i reput enfold it stops)
– opened site in anonymous to be sure cache is cleared
I have wordpress 5.3.2–fr_FR and enfold 4.7.1 on a php 5.6
I am out of ideas on how to troubleshoot this issue and since it’s linked to enfold, i am hoping you could help me out
Hey lepetitweb,
Could you try updating your PHP version to 7.1 or higher to see if that helps?
Best regards,
Rikard
using php 7.2 is sadly not helping out.
Hi lepetitweb,
Please disable all the plugins and see if the issue persists.
Best regards,
Victoria
I have already tested that and it dont fix the problem. I desactivated them all again so you can check if needed, but it doesnt work.
I still see the same admin-ajax.php error in console
We somehow managed to identify that the issue is caused by some configuration of the mod_security rules. So far we havent found what exact setting was blocking the loading, but we temporary disabled mod_security for testing and it worked. If we manage to find the exact setting, I’ll write it here later this week
Hi lepetitweb,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria