Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1175614

    When I try to edit a page with content in it, the advance editor keep loading.

    If i open a new page or edit a page with no content, the editor works but when I save the page, it redirect me to the search page.

    I have tryed this :

    – activated wpDebug without warnings
    – manually delete and replace the enfold folder theme with most recent
    – disabled all plugins
    – activated an other theme (save work at that time but as soon as i reput enfold it stops)
    – opened site in anonymous to be sure cache is cleared

    I have wordpress 5.3.2–fr_FR and enfold 4.7.1 on a php 5.6

    I am out of ideas on how to troubleshoot this issue and since it’s linked to enfold, i am hoping you could help me out

    #1175779

    Hey lepetitweb,

    Could you try updating your PHP version to 7.1 or higher to see if that helps?

    Best regards,
    Rikard

    #1176373

    using php 7.2 is sadly not helping out.

    #1176454

    Hi lepetitweb,

    Please disable all the plugins and see if the issue persists.

    Best regards,
    Victoria

    #1176934

    I have already tested that and it dont fix the problem. I desactivated them all again so you can check if needed, but it doesnt work.

    I still see the same admin-ajax.php error in console

    #1176967

    We somehow managed to identify that the issue is caused by some configuration of the mod_security rules. So far we havent found what exact setting was blocking the loading, but we temporary disabled mod_security for testing and it worked. If we manage to find the exact setting, I’ll write it here later this week

    #1177286

    Hi lepetitweb,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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