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January 17, 2020 at 8:18 pm #1175614
When I try to edit a page with content in it, the advance editor keep loading.
If i open a new page or edit a page with no content, the editor works but when I save the page, it redirect me to the search page.
I have tryed this :
– activated wpDebug without warnings
– manually delete and replace the enfold folder theme with most recent
– disabled all plugins
– activated an other theme (save work at that time but as soon as i reput enfold it stops)
– opened site in anonymous to be sure cache is clearedI have wordpress 5.3.2–fr_FR and enfold 4.7.1 on a php 5.6
I am out of ideas on how to troubleshoot this issue and since it’s linked to enfold, i am hoping you could help me out
January 18, 2020 at 8:56 am #1175779Hey lepetitweb,
Could you try updating your PHP version to 7.1 or higher to see if that helps?
Best regards,
RikardJanuary 20, 2020 at 5:57 pm #1176373using php 7.2 is sadly not helping out.
January 20, 2020 at 9:24 pm #1176454Hi lepetitweb,
Please disable all the plugins and see if the issue persists.
Best regards,
VictoriaJanuary 21, 2020 at 9:15 pm #1176934I have already tested that and it dont fix the problem. I desactivated them all again so you can check if needed, but it doesnt work.
I still see the same admin-ajax.php error in console
January 21, 2020 at 11:24 pm #1176967We somehow managed to identify that the issue is caused by some configuration of the mod_security rules. So far we havent found what exact setting was blocking the loading, but we temporary disabled mod_security for testing and it worked. If we manage to find the exact setting, I’ll write it here later this week
January 22, 2020 at 9:12 pm #1177286Hi lepetitweb,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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