Viewing 22 posts - 1 through 22 (of 22 total)
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    Posts
  • October 6, 2015 at 5:37 pm #514632
    explorer

    Hi Enfold Team,

    I’ve installed AdRotate, added my ad group to the sidebar and everything looks fabulous except when I use the dynamic mode (in which the ads rotate every few seconds).

    When switching from one ad to the next, a portion of the second ad shows up underneath the existing ad momentarily, creating a visual disturbance.

    I contacted the AdRotate team, and they are wondering if Enfold adds a margin/padding on the banner images? And if so, how can I fix this.

    Thanks so much!

    October 6, 2015 at 5:42 pm #514636
    Elliott

    Hi allyson2!

    Hmm, can you send us a link to your page so we can take a look? It sounds like it could be solved via some CSS. You can set your reply as private if you wish.

    Cheers!
    Elliott

    October 6, 2015 at 5:45 pm #514640
    explorer

    Hi Elliot,

    Here you go… http://explorenayarit.com/towns/

    • This reply was modified 9 years, 2 months ago by explorer.
    October 6, 2015 at 7:48 pm #514717
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    #adrotate_widgets-2 {
    max-height: 228px!important;
}

    Best regards,
    Yigit

    October 6, 2015 at 7:54 pm #514718
    explorer

    Hi Yigit,

    That doesn’t seem to solve the issue. Any other suggestions?

    October 6, 2015 at 7:57 pm #514719
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Best regards,
    Yigit

    October 6, 2015 at 8:02 pm #514722
    explorer

    See private message below…

    October 6, 2015 at 10:05 pm #514807
    Yigit

    Hi!

    Login credentials are not working for me. Can you please check them once again?

    Best regards,
    Yigit

    October 8, 2015 at 8:52 pm #516074
    explorer

    Sorry for the delay Yigit.

    October 9, 2015 at 4:05 pm #516534
    Yigit

    Hi!

    It does work fine on my end right now. Can you please flush browser cache and refresh your page a few times?

    Cheers!
    Yigit

    October 12, 2015 at 4:58 pm #517520
    explorer

    Yigit,

    It’s still showing the second ad at near the bottom, just before it rotates.

    Other suggestions?

    October 13, 2015 at 12:26 pm #518024
    Andy

    Hey!

    I can’t see any (rotating) ads on the link you have provided. Did you remove them? where can we find it? we need to inspect the elements.

    Regards,
    Andy

    October 13, 2015 at 4:17 pm #518162
    explorer

    Hi Andy,

    No, the programmers happen to be working on the sidebar on that particular page.

    Try this link… http://explorenayarit.com/visitor-guide/

    October 13, 2015 at 5:21 pm #518210
    Yigit

    Hi!

    This is how it looks on my end [please see private content field for screencast]

    Cheers!
    Yigit

    October 13, 2015 at 6:09 pm #518253
    explorer

    Hi Yigit,

    Thank you. Yes, it’s working perfectly now in that location.

    However, I also have the ad below the sidebar on another page and it’s doing the same old thing. Suggestions?

    P.S. Thanks for sending the video. I had never taken a screenshot video before.

    October 13, 2015 at 7:02 pm #518280
    Yigit

    Hey!

    Please try changing the code to following one 

    .widget_adrotate_widgets {
    max-height: 228px!important;
}

    Best regards,
    Yigit

    October 13, 2015 at 8:35 pm #518345
    explorer

    Hi Yigit,

    Nope that didn’t work. ;(

    Any other suggestions?

    October 13, 2015 at 8:45 pm #518352
    Basilis

    Hey!

    Please try the following

    .widget_adrotate_widgets {
    max-height: 200px !important;
}

    I tried it on developer and it worked.

    Best regards,
    Basilis

    October 13, 2015 at 9:28 pm #518402
    explorer

    Hi Basilis,

    Still not working.

    https://www.dropbox.com/s/e26tump3qie9sju/Screen%20Recording%203b.mov?dl=0
    https://www.dropbox.com/s/sm6rwikastjkiat/Screen%20Recording%203a.mov?dl=0

    October 13, 2015 at 10:18 pm #518417
    Yigit

    Hey!

    Can you please post the link to your page where you have the other widget you mentioned here?

    Best regards,
    Yigit

    October 13, 2015 at 10:23 pm #518420
    explorer

    See private message below.

    October 15, 2015 at 12:12 pm #519188
    Yigit

    Hey!

    It must be caching related as both widgets work fine on my end as well :)

    Regards,
    Yigit

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