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  • #594559

    Dear Staff,

    I am working on a single page with multiple topics and contents.

    My work updates til half of it, when I try to insert the rest of the content I intend to use the content does not update to the website, what happens is that or I lose everything I did and have to do it again, or I have to use saved templates to build up again. Even with this second option using saved templates I can´t manage to build the inteire page without having a point that I lose everything again or the page goes back to the first content that I´ve used on the beginning.

    This is a second topic that I open regarding this subject, Basilis told me that should be something regarding my php memory or html….I tough it was html and closed the subject the problem continues…I called my hosting provider and they told me that my php memory is 128MB and that my php version is 5.3. If I increase my php memory will this problem stop?

    What is the recommended memory? Is my version okay?

    I attached the link for the page in the administrative area that I am working, just try to duplicate all the content repeating it and try to update you will see what I am trying to say.

    Looking Forward,

    Giu

    #595950

    Hi Giuliano!

    Thanks for getting in touch.

    Please contact you hosting provider to increase the PHP memory limit to 256 MB or higher.

    Let me know if this solves your issue.

    Regards,
    Jordan

    #596373

    Dear Jordan,

    To increase my php memory to 256 MB or higher I will have to pay a extremely expensive monthly payment to my hosting provider.

    Is there any other solution? Is this have something related to any of my plugins? WordPress? Cache?

    Any other ideas because this is a simple institucional website. What can I do? I start working on a page and the content simply don’t go to the website properly…and I don’t have any errors showing…have you tried to enter my page, and using any saved templates that i have and trying to upload it?

    Please help me

    #598063

    Hey!

    Do you have some sort of IP restriction? I am getting “Erro 403. Acesso negado” when i try to login to your website. If you have, please temporarily disable it. Also, if you have custom HTML on your page, please make sure that you open and close them properly as following

    <strong>Here is my strong text!</strong>
    

    Regards,
    Yigit

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