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  • August 13, 2014 at 11:49 am #303748
    Diomaiuta

    Hello
    Yesterday is WP automatically updated. After, this message is diplayed on top from Header:

    Warning: session_start() [function.session-start]: open(/tmp/sess_fd42e0c653660759bfbef7164d5a84b7, O_RDWR) failed: Permission denied (13) in /home/httpd/vhosts/caffechiriatti.ch/httpdocs/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33

    under the Footer this Message is displayed:

    Warning: Unknown: open(/tmp/sess_fd42e0c653660759bfbef7164d5a84b7, O_RDWR) failed: Permission denied (13) in Unknown on line 0

    Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

    Since 1 hour the Admin interface is NOT displayed! i have a blank screen…

    here the Link to Homepage: http://www.caffechiriatti.ch

    Any suggestions oder ideas?

    Than you for your Help
    Diomaiuta

    August 13, 2014 at 11:55 am #303753
    Yigit

    Hi Diomaiuta!

    Please contact your service provider ( if you would like to solve it yourself, please see – http://forums.cpanel.net/f5/warning-unknown-failed-write-session-data-files-76988.html ). Then try re-updating the theme via FTP – http://vimeo.com/67209750

    Regards,
    Yigit

    August 13, 2014 at 1:16 pm #303795
    Diomaiuta

    Hi Yigit
    My service provider said, we have Plesk an not cpanel.
    Other suggestions for Plesk?
    Thanks
    Diomaiuta

    August 14, 2014 at 12:18 am #304076
    Josue

    Hey Diomaiuta!

    It’s the same, tell your hosting provider support to make the /tmp directory writable.

    Regards,
    Josue

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