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  • #1216926

    Hello
    I’ve just installed the theme and a demo but I can’t work on it because I can’t see the pages from admin…
    If I click on edit an exsisting page or just create a new one I just see a blank withe page…

    Is there any settings I should change?

    Thank you

    #1217063

    Hey wonderorsi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1217069
    This reply has been marked as private.
    #1217311

    Hello it is a quite urgent issue, can you please help?
    Thank you

    #1217375

    Hi wonderorsi,

    Best regards,
    Victoria

    #1217475

    Ok thank you

    #1217764

    Hi wonderorsi,

    I replied to you in another thread about the refund. If you made a refund through Themeforest, it will be confirmed.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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