Viewing 6 posts - 1 through 6 (of 6 total)
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  • #888538

    Hi,
    what is the reason for this problem? Many symbols and buttons are broken or away.

    Greets

    #888571

    Hey aisukei,

    Not really sure what’s causing that, can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #889500

    here is the url

    #889663

    Hi aisukei,

    Can you please post the login credentials as well?

    Best regards,
    Victoria

    #889764

    here is the correct link

    • This reply was modified 6 years, 11 months ago by aisukei.
    #889837

    Hi,
    You are getting a 403 error “forbidden” you also are getting this error message:

    Failed to load plugin url: http://www.yoursite.de/wp-content/plugins/advanced-ads/admin/assets/js/shortcode.js

    Please check your file permissions via ftp: Fix File and Folder Permissions
    2017-12-17_154538

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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