Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 16, 2021 at 5:44 am #1280701
    Tobias

    Hi Support,

    first, thanks for the high quality theme and features! Many things like privacy & cookies are solved very professionally!

    We try to disable Google Analytics Cookies Tracking from Monsterinsights Plugin. The Additional Custom Cookies Setting works great. We get two avia Disabled Cookies. But the tracking is still loaded.

    Are settings set incorrectly here? Monsterinsights is used very often. It would be good if this is integrated into the theme.

    Thanks for help!

    Best regards

    Tobias

    • This topic was modified 3 years, 9 months ago by Tobias.
    February 18, 2021 at 12:56 pm #1281978
    Ismael

    Hey Tobias,

    Thank you for the inquiry.

    Do you have an installation with the Monster Insights plugin installed? We checked the site above but it is not using the privacy & cookie options from the theme — Borlabs plugin is installed. Additional info from the plugin developers should help a lot.

    Best regards,
    Ismael

    February 24, 2021 at 9:54 am #1283330
    Tobias

    Hey Ismael,

    we use borlabs cookies on this site now. Please look at the new website on private content link.

    Thanks a lot.

    Tobias

    March 1, 2021 at 12:45 pm #1284390
    Ismael

    Hi,

    According to an article created by the plugin developers, the Google Analytics feature is compatible or should work seamlessly with the following plugins.

    // https://wordpress.org/plugins/cookie-notice/
    // https://wordpress.org/plugins/cookiebot/

    Unfortunately, we are not familiar or we are not sure how the plugin loads the GA script, so you might have to use one of those plugins or just add the script in the theme’s Google Service > Google Analytics field.

    Best regards,
    Ismael

    December 7, 2021 at 11:59 pm #1331900
    Tobias

    Hallo Ismael,

    it is a pity that Enfold does not offer a build in solution to set the GDPR settings to prevent Google Analytics tracking via Monsterinsights. We would be very happy if this is taken into account in the future.

    Thanks a lot!

    Best regards!

    Tobias

    December 11, 2021 at 2:54 pm #1332414
    Mike

    Hi,
    Thank you for your suggestion, we have summited this feature request for future review. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Additional Custom Cookies not working’ is closed to new replies.