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September 30, 2014 at 11:21 pm #327710
I updated to WordPress 4.0 and Enfold 2.9.2 the other day and now any page on my site that had a button doesn’t load at all. In Chrome I get “This webpage is not available” and The connection to myweburl.com was interrupted Error code: ERR_CONNECTION_RESET. When I take the button off the page and save it works again. I have tried creating a new page with just a button and same thing happens. Also tried deactivating all plugins and that had not effect. Not sure what else to do? I reinstalled an old backup on another server with WordPress 3.9 / Enfold 2.7.1 and everything works fine.
Not sure if it is a setting, bug, or something else. Please help.
September 30, 2014 at 11:29 pm #327713Hey!
Try increasing the PHP memory limit to 256M or more:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHPRegards,
JosueOctober 1, 2014 at 1:05 am #327787This reply has been marked as private.October 1, 2014 at 2:57 am #327811Hi!
According to debugging info you still have a memory limit of 128M:
<!-- Debugging Info for Theme support: Theme: Enfold Version: 2.7.1 Installed: enfold AviaFramework Version: 1.9.1 AviaBuilder Version: 0.7 - - - - - - - - - - - ChildTheme: AwesomeMath ChildTheme Version: 1.0.0 ChildTheme Installed: enfold ML:128-PU:79-PLA:14 -->ML stands for Memory Limit. Try asking your hosting provider to increase that setting for you.
Regards,
JosueOctober 1, 2014 at 4:01 am #327828This reply has been marked as private.October 1, 2014 at 10:33 am #327951Hi!
The website is not loading: http://awesomemath.dyndns.org/summer-program/forum/
I’ll ask the rest of the support team to take a look. Please ask your host if your account has a preset memory limit. Sometimes, you can’t exceed those limits no matter how you set it. Also, please try to deactivate the plugins then test it on another browser.
Cheers!
Ismael -
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