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  • February 5, 2018 at 8:04 pm #908167
    Isacco
    Guest

    Hi
    I bought the enfold theme a few weeks ago. Yesterday i tried to add 3 videos on my homepage (site created using wordpress) and i noticed a lag during the loading. the home page (and the entire sites too) takes between 5 and 10 seconds to load. It is probably a problem with my host but if i remove the videos, the site backs to properly work again.
    Please help me.
    If it will be needed i’ll leave you my credentials.
    thank you

    February 5, 2018 at 10:38 pm #908251
    Yigit

    Hey Isacco,

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Yigit

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