Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 13, 2016 at 8:27 pm #632217
    Thinktankleads

    HI,

    I am sure this is an update issue of sorts. I updated Enfold theme, WordPress core and all plugins to latest versions.

    When I try to add a product to cart using “Black Matte and Exposed” it crashes the page

    iPad Air MountAvailable Colors: White, Silver, Black

    The odd part is that it does not seem to crash on all products and all products were working before. However, they are all setup exactly the same at least the products with variables.

    Any help would be greatly appreciated.

    Kind Regards,
    ThinkTankLeads

    May 17, 2016 at 3:27 am #633417
    Ismael

    Hey Thinktankleads,

    Thank you for using Enfold.

    It does crash when we try to add the product to the cart. Have you tried deleting that product and re-create it again from scratch? Must be a corrupted entry in the database.

    Best regards,
    Ismael

    July 6, 2016 at 7:15 pm #657671
    Thinktankleads

    I have deleted the product and recreated it fixes it temporarily then crashes on a different product like it is cycling through. Any other ideas? http://www.powerbx.com/product/ipad-air-lite-door-mount-wlightning-cableavailable-colors-white-silver-black/

    July 9, 2016 at 2:59 am #658667
    Ismael

    Hi,

    Welcome back. I added the product to the cart using the same variations and it didn’t crashed. Have you tried it on another browser?

    Best regards,
    Ismael

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