Add Media Button Not Working (Enfold 4.4.1)

Hi Victoria,
Does it mean that it is not an error in the ENFOLD theme?
By the way, I wonder why version 4.2 works well but JavaScript errors occur in the latest version.
In version 4.2, there is the same Javasctipt error as the image you sent, but the ‘Add Media’ button works fine.
How can I fix the error?

Please answer. Thanks

Hi Rikard,
Of course, after I disabled all plugins, I tried but the button still does not work.
I tested in all the same conditions(Plugins etc), and when I changed only the version of the theme(Ver.4.2), the ‘Add Media’ button normally worked.

Please answer. Thanks

Hi Victoria,
It’s a built-in upload method on the bulletin board plugin, but the pop-up works but is not actually uploaded. The ‘Add Media’ button in the WordPress editor does not even work with upload popups.

Please answer. Thanks

Hi Victoria,
The ‘Add Media’ button works well on the backend(Posts, Pages). It does not work at the front.
As I said before, I did a replacement test with the theme as a variable. The ‘Add Media’ button works well with the WordPress default theme (Twenty series) or Enfold 4.2. All test environments and conditions are the same. It does not work in 4.4.1. So I guess that’s the problem with version 4.4.1.

Please test. Thanks

Hi, Peter
I modified it as I told you, but the buttons are still unresponsive.
It is being applied to port 8002.
Thanks for the feedback.

Hi, Ismael
To access FTP, it need the IP address of your PC to unblock the firewall. I will add it to the firewall rule as soon as I receive it.
And I suspected the plugin just like you, so I tried replacing it with another forum plugin and editor (TinyMCE Advanced, WordPress Editor etc.) and it failed.

Thanks for the feedback.

Hi, Ismael
The firewall is open.
According to the author of the forum plugin, there is no editor-related code in the plugin, so if there is a problem, it should be checked whether there is a conflict with other plugins or installed themes. As its author says, Add media button works well when I change the version of the theme under the same conditions.

Thanks for the feedback.

Hi,
“Add Media” is an administrator specific uploader that is embedded in WordPress connected to media library on backend, and “KBoard Add Media” is an uploader for the forum plugin not connected to media library, It is also displayed to general users. As you said, “KBoard Add Media” works when it only have theme and plugin installed on the test server, but it does not even work on real websites with multiple plugins together.

In conclusion, I thought it was a theme problem because there was no problem in the same environment until the previous version, but it didn’t work after updating to the latest version. However, if you can’t find any problems in the theme, I will not ask about this issue anymore.

Thank for your reply for a long time.
Have a good day.