Activate the sound of the easy slider video

Viewing 4 posts - 1 through 4 (of 4 total)

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Posts
April 27, 2021 at 11:49 am #1296960

zemag33
Participant

Hello, I can’t activate the sound of the video.

I unchecked the mute button in the settings, but the sound does not work.

What is the process for the sound to work?

Thanks

Christophe

April 27, 2021 at 6:04 pm #1297055

Yigit
Keymaster

Hey Christophe,

Thanks for contacting us!

I checked your page and see that your video is set to autoplay. Browsers mute the videos automatically if they are set to autoplay. Only way to make it work is disabling autoplay I am afraid.

Regards,
Yigit

April 27, 2021 at 6:53 pm #1297064

zemag33
Participant

This reply has been marked as private.

April 27, 2021 at 7:34 pm #1297066

Yigit
Keymaster

Hi,

I am afraid, there is not. This is related to browser policies.
I attached a few links below if you would like to read more:
// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
// https://sproutvideo.com/help/articles/161-why_are_some_autoplaying_videos_muted
// https://support.mozilla.org/en-US/kb/block-autoplay

Best regards,
Yigit
Author

Posts

Viewing 4 posts - 1 through 4 (of 4 total)

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