Viewing 7 posts - 1 through 7 (of 7 total)
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  • #667059

    Hi. Thank you for a wonderful theme. The titles for the accordion slider on the homepage of my company website does not show when users view the website from mobile phones. The website is added to the private content

    Thank you

    #667110

    Hey Mo,

    Was there any custom CSS added to the theme ?

    If so please remove all the custom code and refresh the page in mobile version to check the captions appear. if the captions appear add the code one block at a time and refresh the page to know which code is causing the issue.

    If you still have the issue we need to take a closer look at the backend. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #667519

    I removed all the custom css and tried it but it didn’t work so I added them again. I created a user and password for you to check it out.

    You can deactivate plugins if it helps find out why is this happening.

    Thank you in advance.

    #669208

    Hi,

    Sorry for the late reply, it was a bit difficult to find the cause but please try this in Quick CSS:

    @media only screen and (max-width: 767px) {
    .responsive #top .aviaccordion-title-no-mobile .aviaccordion-preview-title-pos {
        display: block !important;
    }
    }

    Regards,
    Rikard

    #669211

    Hi,

    It is hidden by default. Please add this in the Quick CSS field:

    @media only screen and (max-width: 767px) {
    .responsive #top .aviaccordion-title-no-mobile .aviaccordion-preview-title-pos {
        display: block;
    }
    }

    Best regards,
    Ismael

    #669382

    It worked.

    Thank you very much

    #669676

    Hi,

    Great, glad you got it working :-)

    Please open a new thread if you should have any further questions or problems.

    Thanks,
    Rikard

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Accordion Slider titles not showing when viewed from mobiles’ is closed to new replies.