Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 23, 2016 at 2:44 am #690458
    vagator78

    the photos i have in the accordian slider will not open in lightbox. I have turned off all the plugins to see if that was an issue but I am still having the the same result.

    the page just reloads

    thx

    September 24, 2016 at 7:35 pm #691218
    Imbju

    Same problem here – using the latest version of ENFOLD and WORDPRESS on a brand new installation. Very frustrating. Any solution? I read that other folks face this problem since more then a year..

    September 27, 2016 at 12:17 pm #692156
    Andy

    @vagator78
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Are we allowed to deactivate all your plugins?

    Best regards,
    Andy

    September 27, 2016 at 12:35 pm #692179
    vagator78

    Login info:

    September 30, 2016 at 12:24 pm #693631
    Andy

    Hi,

    deactivate all your plugins. Then create a new page with your accordion slider and it should work fine. I tested it here on link in private content.

    Best regards,
    Andy

    September 30, 2016 at 3:05 pm #693800
    vagator78

    only the first pix on the left at that link worked….. and that pix worked for me also on the original page.

    thx

    ed

    September 30, 2016 at 4:16 pm #693881
    Andy

    Hi,

    this does not happen for me. It works totally fine on my own installation.

    So there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    September 30, 2016 at 5:05 pm #693933
    vagator78

    when I originally installed Enfold on this site, I got a message that there was a corrupted Stylesheet. This happened twice, so installed a previous version from another client that worked fine. However, on a Enfold upgrade, the entire site crashed again and GoDaddy had to go in an delete the theme. So I installed another version that I knew would work. So, what’s your suggestion?

    October 5, 2016 at 2:01 pm #695478
    Andy

    Hi,

    about which corrupted Stylesheet are you talking about exactly? However, if there are corrupted files, it’s best to delete them and replace them with a fresh copy from your themeforest account, as already mentioned.
    Keep all plugins deactivated while testing. Make sure GoDaddy is not using any caching on your server.

    Best regards,
    Andy

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