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  • October 6, 2015 at 5:26 am #514130
    Lorimenna

    i have setup an accordion slider with several images all set to link “Open in Image Lightbox” however when click in one of the images the lighbox doesnt come up, instead the page reloads.

    Thank you

    • This topic was modified 9 years, 1 month ago by Lorimenna.
    October 6, 2015 at 4:21 pm #514518
    Elliott

    Hi Lorimenna!

    The URLs are gone from the links for some reason. It looks like your using Enfold 3.2.3. Go ahead and update to the latest version, 3.3.2, and deactivate all of your plugins to see if that fixes it.

    If your still having trouble then send us a WordPress login and we’ll take a closer look.

    Regards,
    Elliott

    October 7, 2015 at 2:26 am #514877
    Lorimenna

    I have updated to enfold Enfold 3.2.3 but the problem seems to persist.
    I have made it worked by opening and saving each of the images. but this seems to be a bug.
    The default selection for each of the image based slider is link to open in ligthbox but this doesnt take effect unless i open and save each of the images. this doesnt make sense since you give the ability to batch add images.
    if i create a new accordion slider and add a bunch of images. they will make the browser window to reload instead of opening in lightbox.

    Thanks

    October 7, 2015 at 2:35 am #514879
    Lorimenna

    Another problem is that the lightbox goes through every other image in the page including other accordion sliders.

    October 7, 2015 at 8:58 am #515005
    Rikard

    Hi,

    Please try to disable all plugins to see if one of them is causing a conflict. If not then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    October 7, 2015 at 8:16 pm #515420
    Lorimenna

    i disabled all plugins, i tried it on a brand new wordpress 4.3.1 site with enfold theme 3.3.2 and i get the same results.
    – I add a new accordion slider
    – i add 4 images at the same time.
    – i preview page the page and when i click on any of the images the page reloads
    – go back to edit
    – open each of the 4 images i added and click save on each one of them
    – ! preview again and now the images open in a lightbox

    October 8, 2015 at 1:26 pm #515762
    Andy

    Hey!

    thanks for making us aware about this. I am going to report it to Kriesi. Hope he can find a fix for it soon, though right now he is very busy as far as I know. Thanks for being patient.

    Cheers!
    Andy

    November 3, 2015 at 9:09 pm #529621
    Kriesi

    Hey!
    thanks for the notice, will be fixed with the next update ;)
    Best regards,
    Kriesi

    May 10, 2016 at 8:32 pm #630224
    ak-muc

    This problem which was written above still exists for me:
    “Another problem is that the lightbox goes through every other image in the page including other accordion sliders.”

    i have a fresh wordpress installation, no plugins installed and enfold Version: 3.5.4.

    For example:
    I uploaded 4 Pictures in a gallery within one accordion tab.
    if i open one of these pictures the lightbox shows me all pictures (1/15 instead of 1/4)

    • This reply was modified 8 years, 6 months ago by ak-muc.
    May 10, 2016 at 8:44 pm #630228
    Basilis

    Hi!

    Please create a new ticket for us, with your issue, so we can give it a look and check if it is something that has not been solved yet, or a conflict with your installation.

    Thanks a lot

    Best regards,
    Basilis

    May 10, 2016 at 8:49 pm #630231
    ak-muc

    done

    May 11, 2016 at 4:56 am #630376
    Vinay

    Hi!

    Thank you! We will respond to your new ticket.

    Best regards,
    Vinay

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