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  • #1222491

    Dont know since when they dont opening anymore but i noticed today also found the solution why they didnt open but dont know if its the right way of working.

    I turned to disable “Javascript file merging and compression” but this was always turned on so it worked before whit this setting to enable

    #1222512

    Hey Mike,

    The problem is most likely due to caching.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1223324

    looks like after a update of woocommerce that its fixed also all caches are cleaned and js/css files.. so ll let u know if the fault comes back..

    #1223533

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
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