Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 9, 2017 at 11:00 pm #818480
    wtechgr

    Hi there,

    There is an issue we are facing with the Accordion element in the webpages mentioned in the private content. What happens is that when the visitor clicks for an accordion tab to open, it automatically closes.

    Please advise!!

    Best regards

    July 10, 2017 at 2:59 am #818500
    Mike

    Hey wtechgr,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    July 10, 2017 at 3:25 pm #818801
    wtechgr

    Hi Mike,

    Thank you for your reply.

    It was hummingbird pro plugin causing the issue. Do you still need the credentials?

    Best regards

    July 11, 2017 at 3:09 am #819065
    Mike

    Hi,
    That’s great news that you found the issue, we won’t need the credentials now, shall we close this then?

    Best regards,
    Mike

    July 18, 2017 at 1:20 am #823039
    wtechgr

    Hi Mike,

    Sure, it appears to be ok after disabling that specific plugin.

    Please go ahead and close it!

    Best regards

    July 18, 2017 at 4:02 am #823059
    Mike

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Accordion malfunction’ is closed to new replies.