Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 7, 2017 at 12:05 pm #805046
    ac

    Hi, the accordion isn’t working. I’ve set up separate accordion items, but on the page, they all merge into one and i have some shortcode in the content.

    June 9, 2017 at 5:50 am #805844
    Rikard

    Hey andrea,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 9, 2017 at 11:07 am #806009
    ac

    Thank you – see below logon details

    June 11, 2017 at 5:49 am #806456
    Rikard

    Hi,

    Thanks for that, you are running an old version of the theme. Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Also make sure to clear the cache from your caching plugin after the update.

    Best regards,
    Rikard

    June 12, 2017 at 10:58 am #806810
    ac

    I have updated the theme and cleared cache, but am still seeing the accordion not working with the 2nd toggle appearing in the first along with some shortcode.

    June 12, 2017 at 2:09 pm #806890
    Rikard

    Hi,

    Thanks for the feedback, what happens if you remove the less than sign? You might have to replace it with this instead, without the spaces:

    & l t ;

    Best regards,
    Rikard

    June 12, 2017 at 3:16 pm #806910
    ac

    Hi, there was < already in the text view, but i’ve added a space before and after the < sign and now it works. Thanks for your help.

    June 13, 2017 at 6:07 am #807244
    Rikard

    Hi,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 13, 2017 at 10:26 am #807324
    ac

    All sorted thanks – good to close the topic.

    June 14, 2017 at 4:33 am #807751
    Rikard

    Hi,

    Great, thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 10 posts - 1 through 10 (of 10 total)
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