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AuthorPosts
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April 13, 2016 at 7:23 pm #613123
Hi
Is there a way to change Accordions background color and transparency and the Text color in specific page or portolio or in GenealThank you
April 13, 2016 at 7:29 pm #613129Hi hdpcr!
Yes we can provide some CSS to make it work.
Please provide us a link to that page, so we can assist you furtherBest regards,
BasilisApril 14, 2016 at 6:18 pm #614178Hi
Link provided in privte link
about the color i dont have the exact one but you can try with this #be202d border 2 px and transparency for now 0%, but i need to be able to make changes. Also if possible for specific page or portfolio.
Thank youApril 15, 2016 at 4:58 pm #615021Any update here?
April 16, 2016 at 4:29 am #6152763 Days and counting… no answer… and you ask why i’m upset about your timelines of response. I have just two requests should i have to write bad comments to get an answer from you guys? always the same answer that bla bla bla some requests take more time anf bla bla bla than others that you answer immediately. If i have to pay more money just say it and i will but it is not acceptable to pay $42 to extend support and have to wait 3 days for any request. You barrely answered one of 2 support request with a vague solution that even doesnt work and even i have respected the 7 hours difference btw counries for an aswer it seems it had no effect. As you told me in other ticket to understand you have to ” investigae and bla bla” please understand i cannot wait 3 days for an answer. I cannot suspend everything for 3 days because you are “investigating” or “trying” to solve. Again i saw request much ore complicated than i have made and i have counted more than 12 replies. So please don’t give me that speech again. If you are not capable to offer the proper paid support for your product let me know so i will complain with Themforest for a refund as i just paid almost the same amount as the template itself.
This is ridiculous, that i have to beg for support i have paid. and extended ans the same response as always that some stuff need more time and bla bla but not 3 days and no news. At this moment i only have 2 request so please honor your name and responde withing 24 hours at least to say WE HAVE NO IDEA HOW TO… but at least i have heard fro you in 24 hours not in 3 days AND NOTHING.
I know that you have a good product bur if you cannot afforrd to offer a descent suppport for you client at least dont charge them for allegedly 6 more months for $42.
Have the decency to answer that you are working in the issue ans soon you will give a solution but not be silent. just check my username and you will dinf my 2 requests.
After you answered one of my requests and with a solution that is not the right one and telling me bla bla bla as usual i even apologized about the my right to ask for support i have paid for but i see it was a mistake as you still treat your customers very bad. 3 DAYS AND STLLL NO ANSWER IS NO PROFESIONAL
Again check the username and solve 2 few simple requests i have made NO ONE CAN WAIT 3 DAYS for simple PAID support.
Thank you (even if i dont have to but i’m polite)April 17, 2016 at 4:22 am #6156494 DAYS ANC COUNTING….
April 18, 2016 at 8:42 am #616163Hi,
If you reply to your own topic it is sent to the back of our support queue, so you could theoretically be calling us unprofessional and write long posts about how upset you are about the unfair treatment you are getting forever without anyone ever knowing about it except you. So please don’t reply to your own topics unless you want to get really slow help and be upset about it.
You can try the following in Quick CSS to change the background and colour of your to accordion element:
p.toggler { background-color: #be202d !important; } p.toggler strong { color: white !important; }
Thanks,
Rikard- This reply was modified 8 years, 7 months ago by Rikard.
April 18, 2016 at 5:44 pm #616709Hi
Read privateApril 18, 2016 at 10:01 pm #616828April 19, 2016 at 5:24 am #617078Hi,
I just wanted to try to explain how our queue system works:
Let’s say we have 100 open tickets waiting to be answered. We always go by the first-come-first-serve rule meaning we’ll try to answer the oldest ticket first. So let’s say your ticket is number 30 in line out of 100, when you reply to that again it will be sent to the back of the line, meaning that your ticket is now number 100 out of 100, the lowest priority out of all tickets.
Hope this makes sense to you and thanks for understanding.
Regards,
RikardApril 20, 2016 at 4:51 am #617966Hey Yigit
Best Regards
April 20, 2016 at 5:14 am #617972Hi Rikard,
April 20, 2016 at 10:04 pm #618742 -
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