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  • #619359

    Hi,

    I have deleted our cache, updated our theme version, re-activated plugins etc and the accordion drop downs and a couple plugins are still unresponsive on our site. Can you take a look on the back end to see if anything is going on with the theme? I know that we have had no automatic notifications for a theme update, I always have to manually update through FTP. I downloaded the most recent version from themeforest and uploaded it and I’m still having problems.

    #621224

    Hi Gashland Evangelical Presbyterian Church!

    can you provide us a precise link to your site showing the elements in question please? we need to be able to inspect the elements.

    However, you are using a caching Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times. Same goes for your cloudflare service.

    Best regards,
    Andy

    #621554

    Hi There! See the links below. It’s the accordion drop down boxes, when we click on them they won’t open. I’ve deleted the cache and deactivated and re-activated the plugins already… I kind of submitted this as a last effort to figure it out :/

    #621556

    It works now! Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
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