Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #957023

    Hi,

    on a few sites I use the accordion-element. I recently discovered that the enfold accordion function doesn’t work the right way anymore. Everytime I click on one of the different toggles, the content shows up just for a moment and than it closes itself.
    I checked the problem in different browsers with no solution.

    I’ve put the link to one example site in the ‘Private Content’-Area.

    Thanks for any help!

    #957134

    Hey Jens,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #958556

    Here are the login credentials …

    #959137

    Hi Jens,

    Did you update all the files you have in your child theme with the fresh copy? You have avia.js and shortocdes.js there.

    Best regards,
    Victoria

    #961461

    Hi Victoria,
    I actually thought that I had already updated the files. But I probably missed that.
    Either way, your hint solved the problem.

    Thanks and greetings,
    Jens

    #961593

    Hi Jens,

    Glad that Victoria helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Accordian toggle don't open up on click’ is closed to new replies.