Viewing 18 posts - 1 through 18 (of 18 total)
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  • September 5, 2018 at 4:14 pm #1006194
    rkumar12

    Every time I try to update a page on our website – after I hit “update” it renders this error below on a white page. How do I resolve this?

    Notice: Undefined index: index in /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_accordion/slideshow_accordion.php on line 555

    Notice: Undefined index: index in /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_accordion/slideshow_accordion.php on line 558

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_accordion/slideshow_accordion.php:555) in /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-admin/post.php on line 198

    Warning: Cannot modify header information – headers already sent by (output started at /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_accordion/slideshow_accordion.php:555) in /home/content/a2pewpnaspod04_data05/32/41252332/html/wp-includes/pluggable.php on line 1219

    September 5, 2018 at 6:41 pm #1006266
    Victoria

    Hey rkumar12,

    You need to hide debug display.
    Here is how to configure it

    Debugging WordPress: How to Use WP_DEBUG

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 5, 2018 at 8:43 pm #1006309
    rkumar12

    I checked the wp-config file and debug is already set to false, which I assume means debug is turned off. It is still rendering the same php issues. Is there something else to check?

    define(‘WP_DEBUG’, false);

    September 5, 2018 at 9:31 pm #1006345
    Basilis

    Hi,

    Can you please provide us a temporary FTP access (via private data field) & login details for the admin??

    Best regards,
    Basilis

    September 6, 2018 at 3:00 pm #1006634
    rkumar12

    Yes, see the private data for this.

    September 7, 2018 at 9:23 am #1006965
    Victoria

    Hi rkumar12,

    Can you please share the WordPress credentials too?

    Best regards,
    Victoria

    September 7, 2018 at 3:00 pm #1007132
    rkumar12

    Yes see private box.

    September 7, 2018 at 5:10 pm #1007200
    Victoria

    Hi rkumar12,

    Thank you, but can you please make that account admin?

    Best regards,
    Victoria

    September 7, 2018 at 5:12 pm #1007201
    rkumar12

    Okl I did.

    September 7, 2018 at 11:09 pm #1007322
    rkumar12

    Please let me know when this is resolved.

    September 8, 2018 at 7:45 am #1007373
    Nikko

    Hi rkumar12,

    I tried to update your homepage, basically I just removed the s from Careers then update the page and putting the s back again and I don’t see the issue showing.
    Is this already fixed? can you try clearing the browser cache if this shows and try updating the page again.

    Best regards,
    Nikko

    September 10, 2018 at 3:04 pm #1007937
    rkumar12

    Hi It is specifically happening for the page in the link in private area. Other pages are fine except this one.

    September 11, 2018 at 7:14 am #1008207
    Nikko

    Hi rkumar12,

    Thanks for pointing out the specific page, I’m not sure why that’s happening, I’ve tested accordion slider on my end exactly as what I did on the Test Slider page I created on your site but it works well on my end.
    Can you give us ftp access? so we can check this even further.
    Just post the details in private content so it’s only visible to the moderators.

    Best regards,
    Nikko

    September 11, 2018 at 2:53 pm #1008423
    rkumar12

    See private section.

    September 12, 2018 at 7:16 am #1008749
    Nikko

    Hi rkumar12,

    I tried the ftp details you posted using filezilla however it doesn’t seem to work, please check.

    Best regards,
    Nikko

    September 12, 2018 at 7:39 pm #1009062
    rkumar12

    I will get back with you tomorrow. We are doing some maintenance things right now before we can proceed.

    September 17, 2018 at 9:41 pm #1010986
    rkumar12

    This is resolved. We can close this thread.

    September 18, 2018 at 6:27 am #1011092
    Rikard

    Hi,

    Great, glad you solved the problem and thanks for the feedback. I’ll close this for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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