Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • November 9, 2017 at 4:00 pm #874733
    web4698

    Hi,
    I’m having issues with the accordian. It seems I can’t add anymore tabs, page doesn’t save just spins when I save.

    November 10, 2017 at 10:08 am #875081
    Rikard

    Hey web4698,

    I’m not sure why but you are getting the following error on the admin-ajax.php WordPress file:

    Failed to load resource: net::ERR_EMPTY_RESPONSE

    Could you try to enable debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Then copy the content of the page to a new page to see if that helps please?

    Best regards,
    Rikard

    November 10, 2017 at 4:28 pm #875208
    web4698

    Ok I tried that and it crashed the site when I tried to save the new page with the plain coding I copied from the section below the advanced layout builder on the Distributor page.

    Any ideas?

    November 11, 2017 at 4:30 pm #875484
    Victoria

    Hi web4698,

    What is the login link to your website?

    Best regards,
    Victoria

    November 11, 2017 at 4:37 pm #875493
    web4698
    This reply has been marked as private.
    November 11, 2017 at 6:13 pm #875539
    Mike

    Hi,
    You are getting an error on /admin-ajax.php please try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. I see you are using a Email JavaScript Cloaker plugin, this maybe the issue.

    Best regards,
    Mike

    November 11, 2017 at 6:15 pm #875541
    Victoria

    Hi web4698,

    Well, I cannot use this link to login to your dashboard. What is the link?

    Best regards,
    Victoria

    November 11, 2017 at 8:31 pm #875583
    web4698

    Hi Mike,
    I have disabled all plugins and it’s still crashing the site. Any other solutions?

    November 11, 2017 at 8:48 pm #875587
    web4698

    I can’t even open the editing page with the accordian on now. Any ideas? I’ve disabled all plugins, removed all custom css and still a problem.

    November 12, 2017 at 3:44 pm #875752
    Mike

    Hi,
    I believe what you are experiencing with the fonts is this error I’m getting:

    Slow network is detected. Fallback font will be used while loading

    Which means that your fonts are not loading, but they are still there. I notice that every third page load your site seems down. I ran two malware test scans, from outside websites, and your site seems clean. But I suggest looking at your webhost error log & traffic log, you could be getting a lot of bot requests that is over loading your server. See if you are getting a lot of traffic from RU or China

    Best regards,
    Mike

    November 14, 2017 at 7:52 pm #876753
    web4698
    This reply has been marked as private.
    November 17, 2017 at 4:45 am #877904
    Ismael

    Hi,

    Thank you for using Enfold.

    Please remove the “»” symbols or characters then try it again.

    Best regards,
    Ismael

    November 18, 2017 at 5:35 am #878357
    web4698

    Doesn’t work still

    November 18, 2017 at 5:36 am #878358
    web4698
    This reply has been marked as private.
    November 20, 2017 at 4:37 pm #879207
    Victoria

    Hi web4698,

    Can you please check server log for error?

    Best regards,
    Victoria

    November 22, 2017 at 7:12 am #880106
    web4698
    This reply has been marked as private.
    November 24, 2017 at 5:22 am #881028
    Ismael

    Hi,

    Please look at the following error.

    [09-Nov-2017 18:58:21 UTC] WordPress database error Table ‘wellington.wp_rg_lead’ doesn’t exist for query DELETE FROM wp_rg_lead WHERE id NOT IN( SELECT lead_id FROM wp_rg_lead_detail ) made by do_action_ref_array, WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, GFForms::cron, GFForms::delete_orphaned_entries

    The first error is caused by plugin, something related to “wp_rg_lead”. Did you install a “lead” plugin?

    [11-Nov-2017 16:36:06 UTC] PHP Notice: Undefined variable: elements in /home/tmsgraphics0116/public_html/well-labs/wp-content/themes/enfold/config-wordpress-seo/config.php on line 148

    The second error is from the theme’s seo configuration but it’s not critical. I added the text to a text block and it did crashed the site. How do you restore it?

    Best regards,
    Ismael

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