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  • #1229883

    If we adjust something in the accordion, it will not save the page.
    I have tried everything, even made the entire file from scratch. But I keep coming up and point that he doesn’t want to save anymore. In guess it’s a bug ?!

    Can you please help?

    #1229904

    Hey Bert,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1229909
    #1230219

    Hi,

    Thanks for the update. I can’t see any login details or tokens in this thread though, please post them in private so that we can access your site.

    Best regards,
    Rikard

    #1230228

    Hi Rikard,

    #1230518

    Hi,

    Thanks for that. I made a change to the first accordion element on the page and that worked as expected, what are the step the reproduce the problem you are having?

    Best regards,
    Rikard

    #1230541

    Step 1: I duplicate an accordion
    Step 2: save it.

    Saving takes a long time and at some point I get the message: (503) Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    #1230798

    Hi sqzi,

    I have done the steps you mentioned and it worked on my end as well.
    Can you try to check again? there maybe some server issues during the time you made the change but it seems to work perfectly now.

    Best regards,
    Nikko

    #1230865

    I have still the same problem.

    If i duplicate “Koppelpontoons” Accordeon and save it

    FAQ

    The customer working in a different location has the same problem?

    #1231044

    Hi sqzi,

    Thanks for pointing it out.
    Can you try to switch your PHP version from 7.4.6 to 7.3? and see if it helps.

    Best regards,
    Nikko

    #1231666

    Hi Nikko,

    The PHP version is now 7.3, but i have still the same problem.
    What can you do to fix this?

    Best regards,

    Bert van Meteren

    ———————————————————————————-
    Server architectuur Linux 3.10.0-962.3.2.lve1.5.36.el7.x86_64 x86_64
    Webserver Apache/2
    PHP versie 7.3.18 (Ondersteunt 64bit waarden)
    PHP-SAPI litespeed
    PHP max invoervariabelen 1000
    PHP tijdslimiet 30
    PHP geheugenlimiet 256M
    Max input time -1
    Upload max filesize 512M
    PHP post max size 512M
    cURL versie 7.62.0 OpenSSL/1.0.2k
    Is SUHOSIN geïnstalleerd? Nee
    Is de Imagick bibliotheek beschikbaar? Ja
    .htaccess regels Er zijn aangepaste regels toegevoegd aan je .htaccess bestand.

    #1231932

    Hi Bert van Meteren,

    Thanks, can you try to increase PHP Time Limit from 30 to 240?
    If that still doesn’t work, please try the recommendations in this article: https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/

    Best regards,
    Nikko

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