Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 19, 2024 at 10:39 am #1462479
    Nicolas (pixelpublic GmbH)

    Hello! We have the same issue on iOS devices (iPhone / iPad) in Chrome and Safari browser.
    The issue is not resolved as written in https://kriesi.at/support/topic/accordion-header-issue-since-enfold-6-01/

    Opening a accordeon / toggles causes flickering and a permanent reload of the page.
    I’ve updated the JS files and the theme itself (currently running 6.0.2) and I turned off caching modules, but the issue is not solved.

    I created a simple page to test it (find it in private content)
    Any idea?
    Thanks in advance!
    Nicolas

    July 19, 2024 at 1:58 pm #1462492
    Rikard

    Hey Nicolas,

    Please send us FTP and WordPress admin login details so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 19, 2024 at 2:21 pm #1462495
    Nicolas (pixelpublic GmbH)
    This reply has been marked as private.
    July 20, 2024 at 7:02 pm #1462562
    Mike

    Hi,
    Thanks for the link to your site, I disabled the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and cleared your WPRocket cache and the issue seems solved. Please clear your browser cache and check.
    Please note that testing with Safari can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

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