Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 3, 2023 at 11:05 pm #1406396
    Sean Moody
    Guest

    I really love this theme and as the Web developer for the Office of Research at UC Davis I am now using for all of our websites. However, purchasing has changed and the IT tech people now purchase the theme and I no longer have access to the support that comes with the theme. I think we have purchased may 7 times and will purchase more. But I really need access to these forums.

    Can I have access anyway? We buy it at least twice a year and will continue to do so.

    Thank You!

    Sean Moody

    May 4, 2023 at 11:47 am #1406433
    Rikard

    Hey Sean,

    I’m not sure who is buying your licenses, but all you need in order to register on the support forum is a purchase code. Maybe you can request that from the person who has access to the Themeforest account?

    Best regards,
    Rikard

    May 4, 2023 at 4:35 pm #1406459
    sdmoody

    Thanks! I will check with them.

    Sean

    May 5, 2023 at 4:56 am #1406498
    Ismael

    Hi,

    No problem. Let us know if you require more assistance. We will keep the thread open.

    Best regards,
    Ismael

    May 5, 2023 at 3:44 pm #1406537
    sdmoody

    I have entered the purchase code and posted my first question to your support team.
    I spread the word about Enfold.
    Thanks!

    May 6, 2023 at 9:39 pm #1406607
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Access to Support Question Have purchase codes for my company but I don't personally’ is closed to new replies.