Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • August 28, 2020 at 12:52 pm #1241560
    Dr. Roman Hummelt
    Guest

    Dear Sirs,
    we are using Kriesi for Mallorca Classic Week by Port Adriano for several years now. We can login into Enfold via our E-Mail and Password. The same password does not work for Kriese Login any more to get support. Please advise how to proceed, thank you.
    Dr. Roman Hummelt
    mallorcaclassicweek.com

    August 29, 2020 at 5:45 am #1241767
    Nikko

    Hey Dr. Roman Hummelt,

    Thanks for contacting us!
    Please give us the email used for accessing the support forum and the purchase code as well.
    Just post it in private content.

    Best regards,
    Nikko

    August 29, 2020 at 7:48 pm #1241842
    Dr. Roman Hummelt
    Guest

    Hi Nikko,

    The purchase code was listed in the Envato menu point Update.which we cannot access any more
    We had updated Envato successfully to 3.2.

    Best regards
    Roman

    Dr. Roman Hummelt
    Coordinator Mallorca Classic Week by Port Adriano
    http://www.mallorcaclassicweek.com

    • This reply was modified 4 years, 11 months ago by Nikko.
    August 29, 2020 at 8:03 pm #1241846
    Dr. Roman Hummelt
    Guest

    Licensor’s Author Username:
    Kriesi

    Licensee:
    IMC

    Item Title:
    Enfold – Responsive Multi-Purpose Theme

    Item URL:
    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Item ID:
    4519990


    • This reply was modified 4 years, 11 months ago by Nikko. Reason: security
    August 31, 2020 at 2:08 am #1242035
    Nikko

    Hi Dr. Roman Hummelt,

    The purchase code or the emails you gave did not appear in our database.
    You can register here to have access to the forum: https://kriesi.at/support/register/

    Best regards,
    Nikko

    August 31, 2020 at 7:35 am #1242061
    Dr. Roman Hummelt
    Guest

    Hi Nikko,

    thank you, we have registered successfully.

    Best regards

    Roman

    August 31, 2020 at 4:58 pm #1242249
    Nikko

    Hi Roman,

    We’re glad to hear that :)
    I’ll be closing this thread then.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Access to Support / Avia Layout editor does work suddenly without our interaction’ is closed to new replies.