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  • November 8, 2015 at 5:12 am #531966
    elliotstiller

    Running thread of problem begins below and you will read my final question at the end and understand that i need a solution, and after 2 days of wait for reply i do need it quite soon :).

    P.S… My name is “Elliot” the moderator is “Elliott” with Two Ts! So you dont mix it up.
    ——
    ———
    ———–
    ———————————————-

    In the website whose credentials are provided in the login information below,

    The theme Enfold is not installing.

    I downloaded a new ENFOLD file from Themeforest, selecting the option “All Files and Documentation”.
    I then select that file which was placed on my desktop, through the download theme option in the wordpress dashboard.
    It DOWNLOADS!

    And..
    says..
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Please support

    Private Data:

    globalbusinessincubation.com/wp-admin
    Elliot
    Basketba11
    November 6, 2015 at 5:14 pm #531549 REPLY

    Elliott
    Moderator
    Hey elliotstiller!

    Extract the zip file to your desktop and find the “enfold” folder. That is the theme that needs to be uploaded. You can upload it via FTP or zip only that up and try installing it through the dashboard.

    See here for uploading via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Cheers!
    Elliott

    November 7, 2015 at 3:19 am #531713 EDIT | REPLY

    elliotstiller
    Participant
    1. I extracted the file to my desktop and i tried upoading it, installing it via dashboard but then a screen came up saying…

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    2. Clearly that doesnt work. The item above doesnt work, doing it through dashboard.

    So i need to do the FTP transfer. Do I need certain programs to do the FTP Transfer– like Filezilla or something?

    Secondly, Since this is rather complicated, I would like to pay for someone to screenshare guide me through it… does ENFOLD offer that?

    -Elliot

    November 8, 2015 at 3:09 pm #532090
    Yigit

    Hi Elliot!

    Yes, you would need a FTP client such as Filezilla. If you post your FTP, WordPress admin logins here privately, upload the latest version of enfold.zip on your server (and tell us where), we can update the theme for you for free :)

    Regards,
    Yigit

    November 9, 2015 at 4:22 am #532302
    elliotstiller

    I suppose these mess-ups happen to guide us towards other events.

    Inexplicably, now the theme installed without having to use FTP.

    I was wonderfully and completely confuddled even after downloading FTP and claim this a day of victorious celebration.

    ;)

    November 9, 2015 at 8:50 am #532416
    Rikard

    Hi Elliot,

    I take it you got everything sorted out? :-)

    Thanks,
    Rikard

    November 9, 2015 at 8:55 pm #532878
    elliotstiller

    100%

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  • The topic ‘A problem of File Transfer PROTOCOL! Please answer ASAP :)’ is closed to new replies.