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I have three sites running Enfold – all with separate valid licences. Unfortunately they are all Enfold 4.7.6.4 and I am needing to update them so that I can update the PHP. When I try to update I get the following message:
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Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)Following errors occurred:
Purchases: Envato Rate Limit exceeded – Requests are blocked for 139 seconds. We are unable to get the download URL for your products.
username Envato Rate Limit exceeded – Requests are blocked for 139 seconds. We are unable to get the download URL for your products.
email Envato Rate Limit exceeded – Requests are blocked for 139 seconds. We are unable to get the download URL for your products.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.
<<And now i don;t even get the update option….
PS I have just bought six mnths support via Themeforest – I am unsure which licence i bought the support for…
Hey saskia68,
Did you register your licenses? https://kriesi.at/documentation/enfold/theme-registration/
If the updates should still not come through after that, then please try using this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardThank you Rikard – I updated my registration / token and that seemed to work. Do I need to do this for the other two web sites i.e. create a new unique token for each?
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