Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • July 19, 2021 at 3:11 pm #1310748
    premcemgums

    Hello Kriesi Team,

    I have a few queries and was hoping you can help:

    1 – I am unable to align the company logo with the search icon and the menu bar in the responsive site
    2 – I get a line (a faint strikethrough) across the first character in responsive menu of my website.
    3 – The cookie consent bar does not look good in responsive. Could you help me space it out like in this support query https://kriesi.at/support/topic/cookie-consent-bar-looks-not-nice-on-mobile-devices/ along with currently set colours, sizing, font, spacing etc?

    I have created a user for you (if required) for my site and sending it along privately.

    Thank you for taking the time to help.

    Looking forward to your response.

    Regards,
    PGPL IT Team

    July 21, 2021 at 5:49 am #1311016
    Ismael

    Hey premcemgums,

    Thank you for the inquiry.

    1-2) The logo and the mobile menu are correctly aligned and we do not see the “line across the first character” on mobile view. Would you mind providing a screenshot of the issue?

    3.) You can use this css code to adjust the space between the text and the buttons.

    @media only screen and (max-width: 989px) {
    .responsive #top .avia_cookie_text {
         margin-bottom: 20px !important;
    }
}

    Best regards,
    Ismael

    July 21, 2021 at 8:28 am #1311060
    premcemgums
    This reply has been marked as private.
    July 22, 2021 at 2:33 pm #1311490
    Ismael

    Hi,

    Thank you for the update.

    1.) We could adjust the vertical position of the logo by adjusting its top margin a bit.

    @media (max-width: 479px) {
    .responsive .logo img {
        margin-top: 10px;
    }
}

    2.) We can now see the strikethrough but we cannot figure out where it is coming from. Did you add any custom css code recently?

    3.) Yes, you can freely use the code that were provided by other users in the forum.

    Best regards,
    Ismael

    July 22, 2021 at 8:30 pm #1311619
    premcemgums
    This reply has been marked as private.
    July 22, 2021 at 8:44 pm #1311624
    premcemgums
    This reply has been marked as private.
    July 23, 2021 at 10:37 am #1311781
    Ismael

    Hi,

    You may need toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code and purge the cache afterwards. Let us know if that helps.

    Thank you for your patience.

    Best regards,
    Ismael

    July 23, 2021 at 4:01 pm #1311927
    premcemgums
    This reply has been marked as private.
    July 26, 2021 at 11:57 am #1312394
    Ismael

    Hi,

    The theme options are no longer accessible to the account above. Did you change the role of the user? Please change it back to admin so that we could check the css code properly.

    Best regards,
    Ismael

    July 26, 2021 at 8:39 pm #1312508
    premcemgums
    This reply has been marked as private.
    July 31, 2021 at 8:27 am #1313561
    Ismael

    Hi,

    For some reason, there were back and forward slashes before and after the css media query, which makes it invalid and it is also why it is not working correctly. We adjusted the css code. The logo should now have an additional 10px margin above it.

    Best regards,
    Ismael

    July 31, 2021 at 9:49 am #1313575
    premcemgums
    This reply has been marked as private.
    August 2, 2021 at 3:10 am #1313760
    Ismael

    Hi,

    You might be looking on a cached version of the page. Please add the css code again and make sure to purge the cache or check the site on incognito mode. Adjust the top margin as necessary.

    Best regards,
    Ismael

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