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  • #1134930

    In the every new post that I write after the Enfold 4.6.1 update, a blank is appearing between the picture and text.
    Example: http://www.handekarayaka.com/aile-fotograf-cekimi-aa/

    As you can see there isn’t any blank in my previous posts. But if I make a change and repost them blank appears on them too.
    Example: http://www.handekarayaka.com/aile-fotograf-cekimi/

    This problem is appearing on Chrome and Opera. Firefox show them correctly.
    My web browsers are in last versions.

    Examples:
    Correct one: http://www.handekarayaka.com/download/normal.jpg
    Wrong one: http://www.handekarayaka.com/download/finale.jpg
    Post Edit: http://www.handekarayaka.com/download/photo-and-information.jpg

    #1135280

    Hey Hande,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    #1135318
    This reply has been marked as private.
    #1135531

    Hi,
    Thank you for the login, you have hidden code added to your posts from what appears to be a Firefox add-on called Simple Translate are you using this?
    I recommend removing this add-on and then removing the added code from each of your posts, you can see the code in the text elements when you use the “text” tab, not the visual tab.
    Please see the screenshots in Private Content area.

    Best regards,
    Mike

    #1135987

    Hi;
    Thank you for your help. This solved my problem.

    Have a good day;
    Hande

    #1136099

    HiHande-K ,

    Glad you got it working for you with Mike’s help! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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