Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 12, 2018 at 7:48 pm #971790
    MrJoscha

    Hi,

    I produced a 500 error. I tried to get my Google Tag Manager code to my website. It consists of two parts. I put the part for the header into the Insert Headers and Footers plugin. Since there is also a part for the body I copied this part into the functions.php. After I saved it I got a 500 error and couldn’t reach my website anymore. Since I have no access to wp-admin anymore I don’t know how to make this undone.
    BTW: I’m using the child theme.

    Can anyone help?

    June 12, 2018 at 7:54 pm #971794
    Yigit

    Hey MrJoscha,

    Could you please post FTP logins here privately so we can look into it?

    Best regards,
    Yigit

    June 13, 2018 at 10:31 am #972192
    MrJoscha

    I haven’t used FTP so far. Can I recover the website nevertheless?

    • This reply was modified 7 years, 1 month ago by MrJoscha.
    June 13, 2018 at 5:37 pm #972399
    MrJoscha

    Hi Yigit,

    please find the FTP login in the private content.

    June 14, 2018 at 9:51 am #972727
    Victoria

    Hi MrJoscha,

    Functions.php is a php file and so the code like that cannot be added to it. I removed the code.

    Best regards,
    Victoria

    June 14, 2018 at 12:12 pm #972786
    MrJoscha

    Thank you so much Victoria!!!

    June 15, 2018 at 7:38 am #973128
    Rikard

    Hi,

    Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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