Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 27, 2022 at 12:56 pm #1349661
    s_waidacher

    Hi,
    I`m new to Enfold and start supporting 3 Enfold Sites, which were created by an other webdesigner.
    We´ve already bought the licenses and now I have to update 1 site after the other.
    At the Moment there are 3 Problems which I can´t solve:

    1st: There should be an Icon Animation “small” grey to “big” green which only starts when I change the screen size. Displaying the site on a large screen doesn’t effect any animation. Problem exists in the actual used enfold version 4.5.7. and also after the Update to Enfold 4.9.2.1

    2nd: After Update to the actual Enfold Version there is a white Space under the Fully Slider (which should automatically hides in Version 4.5.7)
    I´ve already tried updating theme through dashboard, via FTP, deleted caching Plugin before and after Plugin. Problem exists equal if WP is updated to the latest version or using the actual version 5.2.15)

    3rd: Layer Slider Plugin doesn`t seem to Update correct. After the Update there are no options available any more

    4th: Updating to the latetest WordPress Version and not updating Enfold: Header Animation. – Invisible to Visible doesn’t work anymore – Header seems to be deactivated completly.

    Not working with Enfold in Daily Business I hope you can help us.
    Prod & DEV Links are in Private section so you can see the problems.
    Many Thanks in advance
    Peter

    April 29, 2022 at 8:41 am #1349909
    Rikard

    Hey s_waidacher,

    Sorry for the late reply. I’m seeing error messages coming from the file in private. I’m not sure if that is what is causing the problems on your site, but please try to clear all caches and minification from all plugins, or try to deactivate them temporarily. If you need further help, then please post admin WordPress login details in private. If you have screenshots highlighting the problems, then that would be helpful too.

    Best regards,
    Rikard

    April 29, 2022 at 5:21 pm #1349976
    s_waidacher

    Hi Rikard,
    Thanks for your your reply. After re-installing hummingbird (by clearing all data during deinstallation) and deactivating the lazy loading function in Smush all frontend errors seem to be repaired.

    From my point of view only the point: 3rd: Layer Slider Plugin doesn`t seem to Update correct. After the Update there are no options available any more
    is open – do you have any informations about that?

    Thank´s for support in advance

    Peter

    April 30, 2022 at 10:31 am #1350022
    Rikard

    Hi Peter,

    Thanks for the update, I’m glad to hear that most of your problems are solved.
    The LayerSlider is bundled with the theme, which means it cannot be updated separately from the theme. New versions of LayerSlider will be added for you when you update the theme.

    Best regards,
    Rikard

    May 9, 2022 at 10:35 am #1351025
    s_waidacher

    Sorry for my late reply.

    Everything works fine now.

    many thanks
    Peter

    May 9, 2022 at 11:56 am #1351036
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 11, 2022 at 8:03 am #1351301
    s_waidacher

    Hi,

    you can close the topic.

    krgds

    Peter

    May 11, 2022 at 9:28 am #1351311
    Yigit

    Hi Peter,

    We are glad that Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘4 Problems – Icon Animation, White Space, Layer Slider & Header’ is closed to new replies.