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  • January 4, 2022 at 9:06 pm #1334284
    LesleyJean

    After updating to 4.8.8.1 we tried to get into our homepage and were greeted with this (site is still working on the front end):

    Fatal error: Uncaught Error: Call to a member function get_class_string() on null in /home/customer/www/[WEBSITE]/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/logoslider/logoslider.php:1447 Stack trace: #0 /home/customer/www/[WEBSITE]/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/logoslider/logoslider.php(872): avia_partner_logo->html() #1 /home/customer/www/[WEBSITE]/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1123): avia_sc_partner_logo->shortcode_handler(Array, ‘<br />\n[av_part…’, ‘av_partner’, Array) #2 /home/customer/www/[WEBSITE]/public_html/wp-includes/shortcodes.php(356): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ‘<br />\n[av_part…’, ‘av_partner’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/customer/www/[WEBSITE]/public_html/wp-includes/shortcodes.php(228): preg_replace_callback(‘/\\[(\\[?)(av_hea.. in /home/customer/www/[WEBSITE]/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/logoslider/logoslider.php on line 1447
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    January 5, 2022 at 5:01 am #1334306
    Ismael

    Hey LesleyJean,

    Thank you for the inquiry

    We have encountered another thread reporting the same issue but we haven’t found the actual cause of the error, yet. Have you tried recreating the logo slider from scratch?

    Thread: https://kriesi.at/support/topic/logo-slider-error-after-enfold-update/

    Best regards,
    Ismael

    January 5, 2022 at 6:13 pm #1334398
    LesleyJean

    No, since we cannot access the page in 4.8.8.1, we cannot recreate the logo slider. So we restored from a 4.8.8 backup and running that until the next update that hopefully fixes the issue.

    January 6, 2022 at 1:11 pm #1334520
    Mike

    Hi,
    Glad your restore worked, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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