Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 29, 2018 at 6:25 pm #948683
    Track180

    Hey folks,

    I was told to open an new thread. I’ve got a staging site that updated OK… but as soon as I pushed it to production, the entire thing went down… Working with Go Daddy for about 2 hrs, they narrowed it to the Theme, and somehow it was being restricted to 1 domain. I’m not a tech guys, I’m a Designer, so I gotta believe what I’m told here.
    They managed to roll it back, and I thought it was fine, as the Front Page displays fine. Except None of my inside pages work. Brutal.
    I’ll see if I can dig up my FTP stuff. Thanks in advance for any help from anybody.
    –D

    April 29, 2018 at 10:05 pm #948724
    Mike

    Hey Track180,
    Is your staging site on Godaddy and on the same sever? I ask to make sure the PHP version is the same and that the production site doesn’t use host level caching like varnish. Odd that it is working on your staging site and not your live site. I would recommend disabling caching and JetPack and try pushing to production again.

    Best regards,
    Mike

    April 29, 2018 at 11:10 pm #948739
    Track180

    Thanks… I’ll inquire about those things. I know we deleted cache, but that didn’t work… I also deleted JetPack, just not sure where in the process that was. I won’t be pushing anything until I have GoD look at it again. I’ll update as I go.
    Thanks!

    April 30, 2018 at 10:25 am #948958
    Mike

    Hi,
    Thank you.

    Best regards,
    Mike

    May 1, 2018 at 5:31 pm #949585
    Track180

    But here’s the answers to the above:
    Is your staging site on Godaddy and on the same sever?
    Yep
    I ask to make sure the PHP version is the same and that the production site doesn’t use host level caching like varnish.
    —Yes – PHP Core version 4.9.5
    I use Managed WordPress so i think that means WP.org handles caching
    I did disable JetPack, not sure if it was before or after.

    OK.. I rolled everything back… so I’m starting fresh. Updated Theme on staging and lost a bunch of stuff. Icons/Galleries/etc..
    So i’ll be dealing with trying to fix staging now… I’ll list out all the bits that are broken and post here.
    Thanks,
    D

    May 2, 2018 at 2:16 am #949761
    Mike

    Hi,
    Godaddy Managed WordPress means that they handle the setup and server options, it also means that you have server-level caching and restricted file access, please read the link.
    I hope that you mean that you are using WordPress version 4.9.5, because PHP v5.6 is minimum, but PHP v7 would be better, please check.
    We will be happy to help anyway we can.

    Best regards,
    Mike

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