Viewing 15 posts - 31 through 45 (of 45 total)
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  • March 8, 2018 at 12:47 pm #923842
    Mike

    Hi,
    @Keith
    I applied the above fix by Ismael and it seems to have solved your issue, please check.

    Best regards,
    Mike

    March 8, 2018 at 11:41 pm #924169
    Kahil

    Ok…for me it fixed the issue…but it has made ALL products show that they are out of stock, even if there is zero stock management on the product…

    March 9, 2018 at 1:16 am #924199
    Keith

    Mike,

    The solution does work for me, thank you for your help!

    Kahil, I don’t have the inventory issue but the products on my site are virtual.

    March 9, 2018 at 1:17 am #924200
    Kahil

    Correct. The virtual products on my site are fine. The variable ones…are not.

    March 9, 2018 at 4:21 am #924243
    Kahil

    Any solutions to resolve this?

    March 9, 2018 at 4:32 am #924249
    pathaug

    I see there is some progress -thanks

    It looks like a code patch you are requesting we do.
    I bought this theme because I’m not a coding expert and would prefer an official theme update instead of patches in my code for a serious issue such as ecommerce.
    Is this something that will be “fixed” soon in an update?

    I really appreciate your support

    March 9, 2018 at 5:24 am #924256
    Mike

    Hi,

    @Kahil     we reported your issue to the dev team, please open a new ticket, unless you have already done this, with a admin login in the private content area and a link to the product with the issue so the team can examine it closer.


    @pathaug     yes this will be applied in the next update. When issues are discovered we try to release a fix as soon as possible.

    Best regards,
    Mike

    March 14, 2018 at 12:53 am #926351
    Kahil

    I created a new topic…but there’s really no need for admin access as the issue is known…it’s the mod code provided here. It isn’t variable compliant. While it stops the resource and 500 error issue, a side effect is that it shows every variable product as out of stock. Virtual products seem to be fine, but since most of mine are variable products, the issue is pretty big for me. Kinda screwed either way until a fix comes in.

    As a point of reference, I am using the advanced layout elements to build my woocommerce pages. As the mod provided by you guys earlier requires an edit of one of those elements, it’s pretty clear the issue lies there.

    March 14, 2018 at 10:36 am #926531
    Mike

    Hi,

    @kahil     yes, the dev team has recognized this error since the above post and has been working on a permanent solution that will included in the next update. Thanks for your patience.

    Best regards,
    Mike

    April 4, 2018 at 12:49 pm #937108
    mrkuji

    Mike, any update to this fix ? the latest version with that code patch does solve the 500 server error, but shows all variable products out of stock.

    April 6, 2018 at 4:51 am #937990
    Victoria

    Hi mrkuji,

    I reported this issue to our devs, they’ll be working on a solution as soon as they can.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 10, 2018 at 7:57 am #939670
    conformgroup

    I also use variable products and they are displaying as out of stock with Ismael’s fix.

    Can you please provide a link to 4.2.4 so I can roll back.

    Thanks

    April 11, 2018 at 12:09 am #940085
    Basilis

    Hi,

    There is an issue on that – we do work to get an update for the issues.

    Thank you very much for your patience and understanding.

    Best regards,
    Basilis

    August 2, 2018 at 8:41 pm #992982
    xynapse

    Hello,

    I am having the same issue. the product pages are now blank. I have tried this fix/edit file config-templatebuilder > aviashortcodes > product_snippet_button.php but that file does not exist.

    Enfold version 4.4.1
    WooCommerce version 3.4.4

    Thank you for any help.

    • This reply was modified 6 years, 3 months ago by xynapse.
    August 7, 2018 at 10:50 am #994312
    Victoria

    Hi xynapse,

    Best regards,
    Victoria

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