Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 26, 2019 at 1:48 am #1071580
    pagelib

    Hello support. Do you know more about the out of stock status.
    If I using 30 variants (6x size + 5x colors) all works fine and product ist available.
    After 31 variants (6x size + 6x colors) product went to status “This product is currently out of stock and unavailable.”

    Is this a known issue?

    March 1, 2019 at 7:37 am #1072938
    Rikard

    Hey pagelib,

    I haven’t heard of that happening before so no, it’s not a known issue. I don’t think it’s a theme problem though, but if you want us to have a closer look then please include admin login details in private.

    Best regards,
    Rikard

    March 25, 2021 at 2:59 pm #1290385
    4colorflyers
    This reply has been marked as private.
    March 29, 2021 at 7:38 am #1291030
    Rikard

    Hi 4colorflyers,

    Thanks for the login details. Does the same problem happen if you disable all plugins except for WooCommerce? If that doesn’t change anything, then please check what happens if you enable the parent theme, or one of the default WordPress themes.

    Best regards,
    Rikard

    March 29, 2021 at 1:10 pm #1291084
    4colorflyers

    Yea. I tried those things. Still happening

    I saw this has been an issue in the past as well

    Do you know what the fix is for it?

    April 1, 2021 at 7:29 am #1291690
    Rikard

    Hi 4colorflyers,

    Thanks for the update. I tried switching to one of the default WordPress themes, but I couldn’t see any difference in behaviour. Could you let us know the exact steps we need to take in order to reproduce the problem, on a local or test installation please?

    Best regards,
    Rikard

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