Tagged: Cookie Consent, enfold, Fonts, general styling, Setting FrontPage
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AuthorPosts
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January 3, 2020 at 12:31 am #1169214
We are using and Enfold-Child theme
and are having 3 issues presently with the Enfold Theme
These can be seen on our staging environment1. Cannot change the front page. If you use the Customize setting in the
back end top nav and go to Homepage Settings it does not change the Homepage no matter what I select in the dropdown-
If I go into Enfold-Child->Theme Options->Frontpage Settings
the dropdown there works. The label for Front Page in the All Pages view also fails to change2. Fonts In General Styling. When I go to Enfold-Child->General-Styling->Font for your Body Text. Changing font there does not change the actual font
3. On one copy of our site (Also a staging environment)
The Cookie Consent bar at bottom does not work
Hitting “OK” does nothingJanuary 3, 2020 at 2:27 pm #1169312Hi,
You have custom code in your CSS files on your child theme and they are all throwing errors which means they are breaking CSS. I was able to delete it from style.css file (attached a backup in private content field) but files such as main.css are not writable therefore i could not edit them. Please try deleting the code temporarily and check if that helps.
Regards,
YigitJanuary 3, 2020 at 3:55 pm #1169355This reply has been marked as private.January 3, 2020 at 4:21 pm #1169960Hey,
1- File permissions seem to be incorrect on both sites. I believe CSS issue is also related to that. Could you please post FTP logins as well?
2- In both sites you have following code at the bottom of Header.php file in your child theme
<script> jQuery(document).ready(function(){ jQuery('a').on("click",function(e) {if($(this).parent().attr("class").indexOf("av-show-submenu") >=0) window.location.href=this;}); }); </script>
please change it to following
<script> jQuery(document).ready(function(){ jQuery('a').on("click",function(e) {if(jQuery(this).parent().attr("class").indexOf("av-show-submenu") >=0) window.location.href=this;}); }); </script>
I can update the file after you post FTP logins as well :)
Cheers!
YigitJanuary 3, 2020 at 5:02 pm #1170012This reply has been marked as private.January 3, 2020 at 5:17 pm #1170023This reply has been marked as private.January 3, 2020 at 5:17 pm #1170024Hi,
I can see that you applied the changes on first staging site. Could you please edit header.php file on the child theme of second staging site as well? It should fix cookie consent bar issue on second staging site.
Recommended file permissions for WP are as following:
Folders – 755.
Files – 644.
wp-config.php – 600.
.htaccess – 644, or 600.
After correcting permissions, issues you are having in first staging site should be fixed as well. If not, please let us know :)Best regards,
YigitJanuary 3, 2020 at 5:34 pm #1170038This reply has been marked as private.January 3, 2020 at 5:38 pm #1170044Hi,
In that case i believe it would be the best if we waited for FTP logins and then checked the files on your server.
Best regards,
YigitJanuary 3, 2020 at 6:57 pm #1170099This reply has been marked as private.January 4, 2020 at 12:02 am #1170157This reply has been marked as private.January 6, 2020 at 1:51 pm #1170691Hi,
Thank you for writing to us.
We are a Global team and 24/7 we support our customers however sometimes it may take a while for us to reach your ticket depending on our support queue. Unfortunately, we do not have phone support.
Please open new tickets for individual issues as it will be easy to provide support without getting losing track if the ticket becomes very long :)
Since we do not have FTP access right now I would suggest that we go ahead and re-install the theme with a latest version downloaded from themeforest.
Please follow the steps provided here
Let us know if you have any questions.
Best regards,
Vinay -
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