Viewing 21 posts - 1 through 21 (of 21 total)
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  • #253627

    It is critical that I have these problems fixed within the next few hours please. To compensate you for the rush, I will send you $20 as soon as fixes can be made. The website this pertains to is: http://www.whoobi.com

    Thank you.

    Here are the links to screenshots of the problems as well as the descriptions of the problems in order of their importance:
    1) Header problem
    2) Random movement problem
    3) Extra rows problem
    4) Slider problem

    #253630

    Hey Starkos!

    Add this Quick CSS for 1:

    .html_header_top.html_header_sticky #main{
    padding-top: 0 !important;
    }

    Best regards,
    Josue

    #253645

    Hi Josue. That worked for #1. Please let me know ASAP about the other three problems and I will send $20 immediately. Thank you.

    #253656

    I am sure you are constantly bombarded with questions. Hopefully the courtesy of $20 to prioritize the remaining issues helps. Thanks so much. Please respond as soon as possible. Thank you!

    #253762

    Hey!

    Please add following code to Quick CSS as well
    2-

    #top .avia-smallarrow-slider { min-height: 280px; }

    3-

    @media only screen and (max-width: 767px) {
    section.slide-entry.flex_column {
    width: 45%!important;
    margin-right: 4%!important;
    }}

    4- I checked the slider on Safari, Firefox and Chrome but could not reproduce the issue. Which OS and browser are you using?
    Best regards,
    Yigit

    #253767

    Thank you Yigit. Just updated the quick CSS and #3 was solved, but #2 is still occurring (i.e., the website still randomly moves up and down). Please let me know again ASAP. Thank you Yigit!

    #253773

    Hi!

    Code is not being applied, you can try adding !important rule as following

    #top .avia-smallarrow-slider { min-height: 280px !important; }

    please flush browser cache after applying the code

    Cheers!
    Yigit

    #253850

    This seems to have solved the issue EXCEPT for mobile versions (i.e., it is still moving up and down on mobile versions). Please respond as soon as you can. Thank you for your persistence.

    #253852

    Hi!

    Please add following code to Quick CSS as well

    @media only screen and (max-width: 480px) { 
    .avia-content-slider { min-height: 1100px !important; }}

    Best regards,
    Yigit

    • This reply was modified 10 years, 8 months ago by Yigit.
    #253866

    Cleared the cache and history on mobile versions and tried again but the problem still occurs. The “movement” appears to be less, but it still moves up and down on its own. Please let me know what you think. Thank you.

    #253869

    Hi!

    You can try changing 1100px to 1200px or 1250px

    Best regards,
    Yigit

    #253903

    Tried both, clearing cache and history before each try and there seems to be no difference whatsoever. It is still apparent on the mobile versions. Please review ASAP. Thank you!

    #253906

    Hi!

    Code is not being applied. I have updated the code i posted here – https://kriesi.at/support/topic/20-for-rush-fixes-easy-but-time-sensitive-thank-you/#post-253852
    Please try it now

    Cheers!
    Yigit

    #253956

    Little confused. I have all of the following code currently in my quick css:

    @media only screen and (max-width: 480px) {
    #top .avia-smallarrow-slider { min-height: 1250px !important; }}
    
    #top .avia-smallarrow-slider { min-height: 280px !important; }
    
    @media only screen and (max-width: 767px) {
    section.slide-entry.flex_column {
    width: 45%!important;
    margin-right: 4%!important;
    }}
    
    .html_header_top.html_header_sticky #main{
    padding-top: 0 !important;
    }
    
    .avia-content-slider-active .slide-entry-wrap { min-height: 250px; }
    
    .avia-builder-el-0 { margin: -30px 0 -40px 0; height: 60px; }
    
    .main_color:first-child .template-page.content.twelve.alpha.units {
        padding-top: 0;
    }
    @media only screen and (max-width: 767px) {
    .main_color:first-child .template-page.content.twelve.alpha.units {
        padding-bottom: 30px;
    }
    }

    What should I change? Thank you.

    #253969

    Hey!

    Change the one on the top to following

    @media only screen and (max-width: 480px) {
    .avia-content-slider { min-height: 1250px !important; }}

    Best regards,
    Yigit

    #254008

    Tried this as well. Problem still exists on Samsung Galaxy S4.

    #254047

    Hey!

    Do you mind creating a temporary admin login and posting it here privately so we can take a look?
    Also please note that we do not provide paid support or give priority when money offered. Just trying to help because you said it is urgent

    Regards,
    Yigit

    #254148

    Sure. Please provide me your e-mail address.

    #254149

    Use any email of your preference, just post the username and password here as a private reply.

    Regards,
    Josue

    #254159
    This reply has been marked as private.
    #254323

    Hey!

    Thank you for the login details.

    Please download the latest version 2.7 from your themeforest account then update the theme via FTP. This should fix a lot of issues. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    If the changes needs to be done asap, we suggest that you visit Werkpress for further customization.

    Cheers!
    Ismael

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