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April 20, 2014 at 11:57 pm #253627
It is critical that I have these problems fixed within the next few hours please. To compensate you for the rush, I will send you $20 as soon as fixes can be made. The website this pertains to is: http://www.whoobi.com
Thank you.
Here are the links to screenshots of the problems as well as the descriptions of the problems in order of their importance:
1) Header problem
2) Random movement problem
3) Extra rows problem
4) Slider problemApril 21, 2014 at 12:07 am #253630Hey Starkos!
Add this Quick CSS for 1:
.html_header_top.html_header_sticky #main{ padding-top: 0 !important; }
Best regards,
JosueApril 21, 2014 at 1:42 am #253645Hi Josue. That worked for #1. Please let me know ASAP about the other three problems and I will send $20 immediately. Thank you.
April 21, 2014 at 4:29 am #253656I am sure you are constantly bombarded with questions. Hopefully the courtesy of $20 to prioritize the remaining issues helps. Thanks so much. Please respond as soon as possible. Thank you!
April 21, 2014 at 1:48 pm #253762Hey!
Please add following code to Quick CSS as well
2-#top .avia-smallarrow-slider { min-height: 280px; }
3-
@media only screen and (max-width: 767px) { section.slide-entry.flex_column { width: 45%!important; margin-right: 4%!important; }}
4- I checked the slider on Safari, Firefox and Chrome but could not reproduce the issue. Which OS and browser are you using?
Best regards,
YigitApril 21, 2014 at 1:57 pm #253767Thank you Yigit. Just updated the quick CSS and #3 was solved, but #2 is still occurring (i.e., the website still randomly moves up and down). Please let me know again ASAP. Thank you Yigit!
April 21, 2014 at 2:08 pm #253773Hi!
Code is not being applied, you can try adding !important rule as following
#top .avia-smallarrow-slider { min-height: 280px !important; }
please flush browser cache after applying the code
Cheers!
YigitApril 21, 2014 at 3:30 pm #253850This seems to have solved the issue EXCEPT for mobile versions (i.e., it is still moving up and down on mobile versions). Please respond as soon as you can. Thank you for your persistence.
April 21, 2014 at 3:38 pm #253852Hi!
Please add following code to Quick CSS as well
@media only screen and (max-width: 480px) { .avia-content-slider { min-height: 1100px !important; }}
Best regards,
Yigit- This reply was modified 10 years, 8 months ago by Yigit.
April 21, 2014 at 3:51 pm #253866Cleared the cache and history on mobile versions and tried again but the problem still occurs. The “movement” appears to be less, but it still moves up and down on its own. Please let me know what you think. Thank you.
April 21, 2014 at 3:54 pm #253869April 21, 2014 at 4:25 pm #253903Tried both, clearing cache and history before each try and there seems to be no difference whatsoever. It is still apparent on the mobile versions. Please review ASAP. Thank you!
April 21, 2014 at 4:31 pm #253906Hi!
Code is not being applied. I have updated the code i posted here – https://kriesi.at/support/topic/20-for-rush-fixes-easy-but-time-sensitive-thank-you/#post-253852
Please try it nowCheers!
YigitApril 21, 2014 at 6:06 pm #253956Little confused. I have all of the following code currently in my quick css:
@media only screen and (max-width: 480px) { #top .avia-smallarrow-slider { min-height: 1250px !important; }} #top .avia-smallarrow-slider { min-height: 280px !important; } @media only screen and (max-width: 767px) { section.slide-entry.flex_column { width: 45%!important; margin-right: 4%!important; }} .html_header_top.html_header_sticky #main{ padding-top: 0 !important; } .avia-content-slider-active .slide-entry-wrap { min-height: 250px; } .avia-builder-el-0 { margin: -30px 0 -40px 0; height: 60px; } .main_color:first-child .template-page.content.twelve.alpha.units { padding-top: 0; } @media only screen and (max-width: 767px) { .main_color:first-child .template-page.content.twelve.alpha.units { padding-bottom: 30px; } }
What should I change? Thank you.
April 21, 2014 at 6:51 pm #253969Hey!
Change the one on the top to following
@media only screen and (max-width: 480px) { .avia-content-slider { min-height: 1250px !important; }}
Best regards,
YigitApril 21, 2014 at 8:51 pm #254008Tried this as well. Problem still exists on Samsung Galaxy S4.
April 21, 2014 at 11:44 pm #254047Hey!
Do you mind creating a temporary admin login and posting it here privately so we can take a look?
Also please note that we do not provide paid support or give priority when money offered. Just trying to help because you said it is urgentRegards,
YigitApril 22, 2014 at 4:59 am #254148Sure. Please provide me your e-mail address.
April 22, 2014 at 5:05 am #254149Use any email of your preference, just post the username and password here as a private reply.
Regards,
JosueApril 22, 2014 at 5:30 am #254159This reply has been marked as private.April 22, 2014 at 2:13 pm #254323Hey!
Thank you for the login details.
Please download the latest version 2.7 from your themeforest account then update the theme via FTP. This should fix a lot of issues. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
If the changes needs to be done asap, we suggest that you visit Werkpress for further customization.
Cheers!
Ismael -
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